โWe had an amazing stay at Serena! The property, amenities, staff and services were all top tier. Whenever we return to Kampala, we will be staying at Serenaโ
โI stayed for one night and had to check out at 6:00 AM. I asked the front desk staff if breakfast could be packed to go. She assured me that the meals would be prepared after the restaurant closed that evening. Upon entering the room, I found it smaller than expected. There was no door knob for the room or the restroom, which was quite unusual. Additionally, there was no place to put the soap except on the floor, which was inconvenient. The room's furniture was outdated. The hotel has a...
โThe EH is a fantastic value. Room was excellent- very clean, air cond was great, hot shower. The facilities - restaurant, gym, store in premises at Lee great. The best part, this hotel is smack in the middle of everything without the busy aspect found across most places in Kampala. If I go to Kampala again, definitely will stay there.โ
โThe way place was really good and the stuff so helpful. My room was very clean and the bed so comfortable. The whole place was quiet thus good especially after along trip. โ
โStaff were great and highy professional plus good meal. My stay was however not enjoyable due to poor internet connection.terrible internet service. The hotel should get this sorted. Travelers shouldn't have to worry about internet when lodged in a hotel costing nearly $120 โ
โit is in the heart of Kampala in a nice area but no shopping areas immediately around. The hotel is clean and have nice breakfast area with green. I like the restaurant area. This was my second stay and I enjoyed more. Staffs were friendly and spacious room. Will stay there again on my next visit. Thanks!โ
