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Verona Resort & Spa

3.5 star property
Travelers find a peaceful tropical retreat with an inviting outdoor pool just minutes from Tumon Beach where relaxation comes naturally

Choose dates to view prices

Verona Resort & Spa in Tumon offers a grocery store and a relaxing garden. Guests can rejuvenate in the sauna, swim in the outdoor pool, and enjoy amenities like high-speed WiFi, multilingual staff, and on-site laundry services.

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
  • Business services
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Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: 10:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests can access their accommodation through a private entrance

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 35 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately USD 16.5 per person
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 7 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Frequently asked questions

Does Verona Resort & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–7 PM.

Is Verona Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee.

What time is check-in at Verona Resort & Spa?

Check-in start time: 6:00 AM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Verona Resort & Spa?

Check-out is at noon.

Where is Verona Resort & Spa located?

Located in Tumon, this hotel is within a 15-minute walk of Tagada Guam Amusement Park, Matapang Beach Park, and Ypao Beach Park. Tumon Sands Plaza and Tumon Beach are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.2

5.2

Cleanliness

6.8

Location

5.8

Staff & service

4.6

Property conditions & facilities
Rating 10 - Excellent. 28 out of 555 reviews
Rating 8 - Good. 91 out of 555 reviews
Rating 6 - Okay. 159 out of 555 reviews
Rating 4 - Poor. 144 out of 555 reviews
Rating 2 - Terrible. 133 out of 555 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great! The staff were friendly and helpful. We did not utilize the facilities as we were there for a conference. Room was clean. It was very quiet. Parking was not an issue.
Stayed 3 nights in Mar 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at the hotel around 3:30am but the check-in time is 3:00pm and I paid additional early checked-in. Is there any way you can early check-in at your hotel. around 10:00am or little bit early?
Stayed 2 nights in Mar 2019
Verified

4/10 Poor

Verified traveler

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Under the beds was not swept. Customer service is bad. I did not get the room I requested for.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

베로나 추천해요

위치는 렌트를해서 큰불편함은 없었고 도스버거가 도보로 가능한 거리에요. 수영장도 한적하고 방도 깨끗했어요. 샤워기가 고정형인데 줄이 짧은거랑 물빠짐이 안되서 좀 불편했어요. 공용화장실은 안쓰시는게 좋을듯해요^^;; 방음이 안되긴한데 크게 불편하지는 않았어요~ 전반적으로 가격대비 만족합니다^^
Stayed 5 nights in Mar 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
최악이에요 정말....... 곰팡이냄새나고 진짜 최악 몇시간 쉬려고 들어간거였는데 도저히 못 있겠어서 샤워만 하고 나왔어요 수건도 1장 콘센트도 안되고 전화기도 뽑혀있고
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
部屋にWi-Fiがほしい。
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Location was great. Staff was friendly. No wifi in room. Aircon not adjustable too cold. No room service. Both wi fi and roomservice were advertised. Free breakfast buffet so bad we only ate there once. Carpet in hall old, dirty, and worn.
Stayed 6 nights in Mar 2019
Verified

4/10 Poor

MurrayHewitt

Disliked: Cleanliness
This place appears to have been awesome in the 1980s. Generally in a low degree of cleanliness. Carpets in the hallways were stained and wet. They didn’t show up until almost 6pm to clean the room and only then after I asked for it. No wash clothes in the bathroom. Breakfast consistently served 30min after advertised start time. The bathroom wasn’t very clean and the toilet was loose. The elevators were fast and smelled nice? Maybe that’s enough for you. The breakfast was tasty once it was ready. The price was low and I got what I paid for. With some investment this place is in a good location and has the potential to be a nice hotel.
Stayed 3 nights in Mar 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
全体的に衛生的でない感じでした。 日本語対応スタッフがいて丁寧に対応してもらえました。
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No internet in the room. I'd prefer curtain. Hotel look like it's old but was renovated...cheap kind of renovation.
Stayed 1 night in Mar 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
I would of recommended this Hotel. I won't now they want me to pay for another night that i did not use. There was a communication problem but I'm still required to pay. So i believe this Hotel sucks!!!
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
トランジットのため一泊だけ宿泊しました。 部屋は綺麗に清掃され、フロントスタッフの方の対応も丁寧でとても快適に宿泊することができました。 一泊だけなので不都合は感じませんでしたがWi-Fiはホテルのロビーのみしか使用出来ませんでした。
Stayed 1 night in Mar 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
ゴキブリがいっぱいでる。隣の部屋の声がもろで聞こえる。ハウスキーピングは呼んでも一向に来ない。サービスウォーターもない。上布団もシーツがない
Stayed 2 nights in Mar 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
체크인 시간이 3시인데 1시간을 기다리게 해놓고 계속 물어봐도 본인은 모른다 청소가 안끝났다는 말만 계속하네요. 저렴하든 말든 다시는 이호텔 오고싶지 않아요.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Verified traveler

値段が安い割に部屋がとても広かった。が隣の部屋とドア一枚しか隔てて無いので夜は互いの部屋の音がよく聞こえた
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
30년 된 호텔 가격은 저렴 공조시설이 낙후된거같아 냄ㅅㅐ가 좀 남
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
指定していた部屋と違っていた。リゾート & スパと謳う割にはスパは廃業していた。名前を変えるべき
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
大変満足でした。また泊まりたいと思います
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

Ak

Liked: Staff & service, property conditions & facilities
立地が良く、何も不十分なく楽しむことができました。 ショッピングを目的とした旅行の場合には少し繁華街から遠いかもしれませんが、私の場合はダイビングが目的だったため、何も問題ありませんでした。 お部屋もシーツの交換は環境保護のためできるだけしていないとして、ゴミの片付けとタオルの交換をしていただきましたが何も問題なかったです。 １つ難ありとした点では金庫がなかったため、貴重品はすべて持ち歩きました。 金庫があると便利だなと思いました。
Stayed 3 nights in Feb 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty poor service no services no daily maid not at all what I expected
Stayed 5 nights in Feb 2019
Verified

4/10 Poor

ピーナツ

Disliked: Cleanliness, staff & service, property conditions & facilities
朝食付きであったが食堂も正式でなく内容も一週間同じもので失望した。プールも壁に囲まれてリゾートホテルの様をなしてない。 部屋の造りも悪く夜は別部屋のドアの開閉の音がうるさくてねむれなかったし部屋もカビ臭かった。
Stayed 7 nights in Feb 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
15時ごろに部屋に戻ってもまだ清掃は終わってなくて、部屋の清掃をお願いしたにも関わらず夕方戻っても清掃してませんでした。 諦めて、部屋のコップの交換だけでも思いお願いしたら、不機嫌そうな顔でグラスを取りに来た。 他も色々とありましたが、次はないホテルです。
Stayed 3 nights in Feb 2019
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is completely rundown. Whole building needs a fresh coat of paint and routine maintenance and upgrades. Trimming in the room coming apart. Broken door handle on entrances. WiFi only available in the lobby. What hotel resort in 2019 doesn’t offer WiFi in the hotel room?
Stayed 5 nights in Feb 2019
Verified

2/10 Terrible

Juan Pan T

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Guam Hotel

Verona is poorly service and lacks decent cleanliness. Housekeeping need retraining to clean the rooms and walk ways. It is one hotel that i would never again stay or even recommend. Extremely dirty and saw dead roaches too.
Stayed 3 nights in Jan 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
물이 5시간 동안 안 나오고, 전기가 나가거나 엘리베이터가 고장이 나서 고생을 하고, 화장실 세면대 물이 바닥으로 세서 방을 옮겨야 했지만, 짐을 옮겨주는 직원이 없어서 고생을 해야 했습니다. 그럼에도 불구하고, 직원들이 친절해서 무사히 넘길 수 있었습니다. 호텔 자체가 낡아서 그런 것인듯 한데, 위치도 다른 어떤 호텔보다 좋고, 풍경도 바닷가 근처가 아닌데도 불구하고, 좋은 편이므로, 시설적인 부분만 개선이 된다면 다시 묵을 용의가 있습니다.
Stayed 21 nights in Jan 2019