"I have stayed here twice. It’s a nice, comfortable room close to downtown but far enough from the loudest part of the area. Very safe location, I was able to walk around late at night without worries. The best part was the excellent service from the front desk staff. Extremely accommodating person at the front desk who was very responsive to our needs and gave a personalized experience. I have managed hospitality and travelled extensively and this stay I received some of the best service...
"I have stayed here twice. It’s a nice, comfortable room close to downtown but far enough from the loudest part of the area. Very safe location, I was able to walk around late at night without worries. The best part was the excellent service from the front desk staff. Extremely accommodating person at the front desk who was very responsive to our needs and gave a personalized experience. I have managed hospitality and travelled extensively and this stay I received some of the best service...
"It's a hostel, not a hotel, so if your expectations are set appropriately, this is a superb find. A bit out of town - 15 mins walk downhill into town and a $1.50 taxi ride home - but nestled at the foot of the mountains. So much nicer than the hundreds of hostels surrounded by karaoke bars near the bus station in town. Run by the nicest, most obliging family. A fabulous breakfast included. Recommended most highly."
"It's a hostel, not a hotel, so if your expectations are set appropriately, this is a superb find. A bit out of town - 15 mins walk downhill into town and a $1.50 taxi ride home - but nestled at the foot of the mountains. So much nicer than the hundreds of hostels surrounded by karaoke bars near the bus station in town. Run by the nicest, most obliging family. A fabulous breakfast included. Recommended most highly."
"Well situated in Baños, friendly staff when there and great breakfast. The only issue, no warm water to take a well deserved shower at the end of the day."
"Well situated in Baños, friendly staff when there and great breakfast. The only issue, no warm water to take a well deserved shower at the end of the day."
"My car almost broke down trying to get to the hotel there is no parking you have to work around the neighbors schedule to park the “breakfast” was just eggs and bread… no tv and the water was a little bit above room temperature also no ac or fan or heat lol"
"My car almost broke down trying to get to the hotel there is no parking you have to work around the neighbors schedule to park the “breakfast” was just eggs and bread… no tv and the water was a little bit above room temperature also no ac or fan or heat lol"
"These people ghosted me. Booked 24 hours before stay. I showed up and they never answered the phone or my messages. There is no front desk or reception area. I think this place is a scam. Once the customer service agent from hotels.com managed to get them on the phone. They said they didn’t speak English and after that they never answered the phone again. This place should not even be listed and travelers should stay away. "
"These people ghosted me. Booked 24 hours before stay. I showed up and they never answered the phone or my messages. There is no front desk or reception area. I think this place is a scam. Once the customer service agent from hotels.com managed to get them on the phone. They said they didn’t speak English and after that they never answered the phone again. This place should not even be listed and travelers should stay away. "