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"We booked a 2 bedrooms apartment for the 3 of us. The apartment was spacious and nice view on the mountain. We had 2 bathroom which was great but unfortunately 1 of the heater was not functioning for half our stay so it was really cold to take a bath and we had to complain several times before they replaced the towels heater. They obviously knew the issue as they already ordered a new one. They never offered any compensation or to move us in another apartment. The ski room was super smelly and congested especially in the morning. That it was at the point I was feeling nauseous. Another downside was the spa area, way too small for the amount of guests. Only one small Hot tub always full. The sauna was super crowded that it made it impossible to use and same with the steam room that wasn't even hot enough and the eucalyptus was so strong it would make your eyes watering. So we only went once as it was not enjoyable. At Les Arcs 1800 there is almost nothing beside the residence and the hotel. Just 1 small Spar. For shopping, bars, restaurants you have to take the Dahu Lift that connect to Les Arcs 1600. We also drove to Les Arcs 1950 (about 20 min drive but totally worth it. Les Arcs 1950 is such a nice resort. Overall experience was okay but we won’t probably go back to this place."

"The hotel staff was great! Always happy to help! We will return next year."