we are surprised you are even able to leave the comment, you didn't check in for your booking. We don't give you a refund because we didn't charge you anything. You paid to Expedia and that is where you have your money back. You come to Tauranga on a public holiday, every motel is about the same price for the weekend. We basically just lost all the income for your room by agreeing to not charge you when we can because we don't want to involve too much argue with you when you come up with that many excuses. Guess we just wish you all the best now.