Very disappointing stay. Almost no facilities were open. Spa, yoga and restaurant were closed. Free shuttle to Ubud center was also not available, which was the main reason we chose this stay given it's in the middle of nowhere. They have since removed this free shuttle in Expedia listing after we complained, but it's still advertised in other sites. It was difficult to get a ride hailing service willing to pick us up. We tried a few times around noon for about an hour before getting a driver assigned. They also had major ants issue. Pool of dead ants in the bathroom, giant ants keep appearing in any room. They used pesticide heavily, and also on the pillows! Very strong chemical smell and bad for direct han contact. It's also difficult to sleep at night because of loud tapping sound from animals in the jungle, at a rate of 5 taps a second, only at night. It's nice to hear bird chirping in the morning though.
I get that theyโre probably just starting to open again after Covid closure, but they need to set the right expectations for guests. If youโre advertising that you have all these kinds of facilities and activities offered, guests might be booking because of them.
They didnโt do much to compensate us for the false advertisement and the bad experience we had.
So this villa is for you if you: donโt mind living with lots of insects, can sleep through gunfire tapping sound, donโt mind spending the rest of your stay in your room.
