Telekgerendás Vacations from ₩1,384,929

Amazing staff!! Room was chilly despite the heat being on and high, better windows definitely needed, other than this, no complaints!

The beds were comfy, staff was outstanding, and it was far enough away from the busy parts of the city and yet comfortably close enough to everything!

I have just got back from a 5 night stay, the Hotel is amazing, I had a room on the 7th floor with a terrace, great views of the city. Staff were all friendly and helpful and there was always hot and cold drinks available as well. I would definitely recommend this hotel as the location was great too, not in the hustle and bustle but only a short walk from the nearest subway. Hotel room has a large tv and comfy bed and a great shower. No complaints, never had to wait for a lift either.

The hotel was woefully understaffed during the very busy Christmas Holiday season. There were long lines at check-in and only 3-4 people working. The elevators were another issue as at least a couple of them were out of service and at times there was a line and 10 minute wait to get on an elevator. A hotel with 1740 rooms should be better run.

Best hotel experience, hands down! The staff went above and beyond to make sure we were happy. When we go back to New York, we will only be staying here. Not even going to look anywhere else, that's how amazing the Lotte is.