"The room was in okay condition but the cleaning was poor, the music was extremely loud and it continued until 11pm every night, when that finished there was music from some bar outside by the beach that was unbearable. If you are half board the most ridiculous thing is that they dont even give you tap water for dinner. Hotel was almost empty the last day and they told us they needed our room so we could not do late check out. First time in Tenerife for us, we saw a lot of the island it is beautiful, rent a car to travel strongly recommend it, lots to see outside the hotel. Regarding the hospitality in this hotel, it is very poor, it feels like you are there to be exploited and its so obvious it makes one feel very uncomfortable."
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