The South, United States of America hotel rooms at the SPM Resorts

"It's a very basic room that serves its purpose before flying out. Valet parking was a no-go and garage parking was a nightmare. "

"Okay hotel"

"Couches in the room needs deep cleaned had stains other then that everything was great"

"Very clean, Great breakfast, Great location to Downtown"

"Had an issue and they fixed it quickly"

"Clean room and accommodation from staff was constantly given , however we came and apparently there was a convention or tournament and the one amenity that was warm enough to get in was constantly full of teenagers. Though they were guests too the fact that it was chilly everyday besides one day out of our 4 we should have been able to get in the hot tub without being overly crowded . I think I counted 30 teens in the hot tub on multiple occasions . They should maybe implement an age range at certain times for guests in the hot tub . Of course the children weren’t considerate even after the front desk and security tried to get them to at least take a break and let others get in. I also didn’t like the fact that I paid for the breakfast each day but didn’t like what they had available and wanted to get a refund for the remaining days and was told no . Also there were several children running up and down the hallways on our floor either early in the morning or late at night ."

"This is exactly what you expect. A high turnover, quick turn around hotel for cruises and waiting for flights. They do their best to turn rooms around for early check in and have a great system for cruise and airport shuttles. It's pretty bare bones in its offerings, but we would stay here again. It's an old property but they do make an effort to keep it clean and fresh. "

"Staff was amazing, especially Kerri took great care of us. "

"THE ROOM WE ENTERED (AFTER SEVERAL TEXT MESSAGES THAT IT WAS READY) WAS FULL OF TRASH AND UNMADE BEDS...DIRTY DISHES...JUST A JOKE ALL AROUND."