The World Islands, Dubai hotel rooms at the Shangri-La Hotels and Resorts

"Our stay was great! Upon arriving we were upgraded to a room with the view of the Burj Khalifa! We were even welcomed with a cake! The stay was very comfortable and all the staff were very helpful. When it was time for us to leave, their staff, Hameid was very friendly and accommodating. He allowed us a later checkout time due to our flight circumstances and was even very vigilant on our luggages. Thank you again, we appreciate the hospitality we received from Shangri-La hotel."

"I expected a 5 star and it was a 3 star. The whole 20th floor and our room smelled like cigarettes with plug in purifiers in the halls. No sound proofing so woke up to the prayers outside on the loud speakers at 5:30am everyday. The washing machine cord was duck taped to the ground around around the toilet in the powder room. The positives were the lobby was beautiful and concierge and check in staff was friendly, efficient and helpful. "