โStaff were professional and genuinely helpful. They provided good local recommendations, handled check-in smoothly, and always greeted me warmly. The room itself was modern, spacious, and exactly as advertised online.โ
โThe check-in process was efficient, and the receptionist gave me useful tips about the neighborhood. My room was modern and well-kept, with a wide bed and comfortable furniture. Despite being so central, I heard no noise at night, which was a pleasant surprise.โ
โGreat hotel with a download able app for doors and room access but until you're on the wifi, you need data roaming. Very clean and secure. Great location for the city market square. There's also a very relaxing coffee shop attached to the hotel. โ
โganz besonders hervorzuhebende Freundlichkeit der Mitarbeitenden: wir haben in keinem Hotel zuvor eine so freundliche und zuvorkommende Belegschaft erlebtโ
โIt was the worst hotel Iโve ever been to. Hotel prices were very high because of the exhibition ans soccer events, and I had to do everything myself for the service. If I need a new towel, I had to ask for it, and I had to ask for toilet paper. That was not just for me, it was a form of service in this hotel. It was very shocking. There was no refrigerator in the room, not even a cup. The price is five stars, but the service was the lowest. I have no good memories of Dortmund because of this...
