Toerbel Vacations

"Lobby locks down and doesn't open again until 7am. So if you are planning an early coffee and getting some work done - don't. We were "upgraded" from this hotel to another hotel - which meant, I had to pack my bags and walk another 1/8 mile to the next hotel rather than enjoy the hotel I had booked."

"This stopover was part of our European road trip, so stayed at 5 other hotels along the way. Room & shower facilities were nice and we managed to watch England play on the TV where other hotels did not have British channels. The only disappointing factor was that our room overlooked the staff car parking, the bins and smokers which wasn't very pleasant. Informed reception who accepted our feedback and would make improvements. Other than this, lovely hotel/restaurant."

"Very pleasant stay. Clean room and helpful staff (although available hours were limited to check-in and check-out times). Great location close to train station, Gornergrat Railway, and the main street. We could see the Matterhorn from our window. We appreciated the shared amenities, from well-equipped kitchen and canteen area to luggage storage we used before check-in to laundry (for a small fee)."

"Good location"

"Clean room, quiet, great location and super friendly and helpful staff"

"Lousy outside. Can’t open windows. No a/c. Terrible experience."

"Good location, very friendly staffs, shuttle bus drivers are very helpful. Good breakfasts and good daily dinners menus. Nice balcony can watch Matthorn sunrise . Only a 3 minutes walk to the bridge for sunrise view. 5 minutes walk to Matthorn glacier paradise cable car station."

"Amazing spa, but disappointing room versus the photos. 2 star quality, 3 at best. The hotel itself is old. Twin room with single beds pushed together sold as a standard double, taxi service was late, parking arrangements didn't appear to be well coordinonated. Staff friendly however. "