Located in vibrant Shinjuku, this modern property offers in-room WiFi and dry cleaning. Travelers appreciate the attentive staff and strategic location near Omoide Yokocho. The 24-hour gym helps guests maintain routines, and the concierge provides local recommendations.
Located in Shinjuku, a neighborhood in Tokyo, Citadines Shinjuku Tokyo is in the entertainment district and near a metro station. Omoide Yokocho and Tokyo Tower are notable landmarks, and travelers looking to shop may want to visit Isetan Department Store Shinjuku and Yanaka Ginza Shopping Street. Yanaka Cemetery and Sensoji Temple are two other places to visit that come recommended. Visit our Tokyo travel guide
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
What's nearby
Shinjuku Gyoen National Garden
10 min walk - 0.9 km
Omoide Yokocho
15 min walk - 1.3 km
Tokyo Toy Museum
6 min walk - 0.5 km
Isetan Department Store Shinjuku
9 min walk - 0.8 km
Shinjuku Isetan
10 min walk - 0.9 km
Getting around
Shinjuku-gyoemmae Station
7 min walk
Shinjuku Station
16 min walk
Haneda Airport (HND)
48 min drive
Restaurants
カレー王国 けらら
1 min walk
小諸そば
2 min walk
MIRIton cafe
1 min walk
BASARA
2 min walk
とよ吉
2 min walk
About this property
Citadines Shinjuku Tokyo
This aparthotel features a 24-hour fitness center, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a refrigerator and a microwave.
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Flat-screen televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the aparthotel include a 24-hour fitness center.
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
No onsite parking available
Family friendly
Children stay free (see details)
Crib: JPY 550 per day
Kitchenette
Cookware, dishware, and utensils
Electric kettle
Microwave
Refrigerator
Water dispenser
Dining
Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 990 for children
Bedrooms
Bedsheets provided
Down comforter
Rollaway/extra bed: JPY 7,260 per night
Bathroom
1 private bathroom
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Slippers
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Flat-screen TV with satellite channels
TV in common areas
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Computer station
Desk
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (41 inch wide door)
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Designated smoking areas
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Daily housekeeping
Iron/ironing board
Luggage storage
Phone
Safe
Safe at front desk
Tour and ticket assistance
Vending machine
Location highlights
In a regional park
In an entertainment district
In the city center
In the suburbs
Near a metro station
Things to do
24-hour gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
1 building
12 floors
160 units
Built in 2008
Eco-friendly cleaning products used
Eco-friendly toiletries
LED lighting
Reception hall
Water dispenser usage encouraged
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on April 23, 2026 from noon - 3PM. All facilities that use power, including the elevator and parking garage, will not be available during this time.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 7260 per night
Cribs (infant beds) are available for JPY 550.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 990 for children
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: JPY 550.0 per day
Rollaway bed fee: JPY 7260 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo
Frequently asked questions
Is Citadines Shinjuku Tokyo pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Citadines Shinjuku Tokyo?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Citadines Shinjuku Tokyo on Mar 10, 2026 start from ₩178,503, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This property doesn't offer parking.
What time is check-in at Citadines Shinjuku Tokyo?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Citadines Shinjuku Tokyo?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Citadines Shinjuku Tokyo located?
Located in Shinjuku, this aparthotel is within 1 mi (2 km) of Isetan Department Store Shinjuku and Omoide Yokocho. Tokyo Tower and Yanaka Cemetery are also within 6 mi (10 km). Shinjuku-gyoemmae Station is 7 minutes by foot and Shinjuku-sanchome Station is 8 minutes.
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Reviews
Citadines Shinjuku Tokyo Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.4
Location
9.2
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 1730 out of 2842 reviews
10 - Excellent
1,730
Rating 8 - Good. 912 out of 2842 reviews
8 - Good
912
Rating 6 - Okay. 158 out of 2842 reviews
6 - Okay
158
Rating 4 - Poor. 30 out of 2842 reviews
4 - Poor
30
Rating 2 - Terrible. 12 out of 2842 reviews
2 - Terrible
12
Reviews
10/10 Excellent
Bryn
Feb 16, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very comfortable and spacious, staff was friendly and helpful, and location was great!
Bryn
Stayed 1 night in Feb 2026
10/10 Excellent
Lena
Dec 22, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, bus stop just outside the hotel entrance, staff at reception were friendly and speaks English well
Lena
Stayed 5 nights in Dec 2025
10/10 Excellent
Bee Leng
Jan 12, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and nice room.
All the staff there were very friendly and nice.
Second time staying and best area.
Bee Leng
Stayed 5 nights in Jan 2026
10/10 Excellent
Chiang
Nov 16, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Spotless room and courteous staff.
Chiang
Stayed 1 night in Oct 2025
8/10 Good
Rebecca
Nov 4, 2025
Liked: Cleanliness, property conditions & facilities, communication
Rooms were a good size, staff were great. Area was good
Rebecca
Stayed 12 nights in Oct 2025
10/10 Excellent
Avery
Sep 29, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lots of dining options nearby
Avery
Stayed 7 nights in Sep 2025
10/10 Excellent
Elaine
Dec 1, 2025
Liked: Amenities
Environmentally friendly and conscious. Staff friendly and helpful. Great location for our needs in Shinjuku.
Elaine
Stayed 5 nights in Nov 2025
8/10 Good
Christopher James
Dec 10, 2025
Liked: Cleanliness
Hotel was good considering it's age - needs the tired decor updated. Breakfast was lukewarm at best but variety is ok. Overall, it is comfortable, quiet and in a good location.
Christopher James
Stayed 13 nights in Nov 2025
8/10 Good
James
Sep 11, 2025
Liked: Cleanliness, property conditions & facilities, communication
Good location, close to subway station
James
Stayed 5 nights in Jun 2025
10/10 Excellent
Eric
Sep 22, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Helpful and friendly staff. Great coffee in the lobby area. Laundry available.
Eric
Stayed 10 nights in Sep 2025
10/10 Excellent
Ramon
Dec 4, 2025
Liked: Cleanliness, amenities, communication
Room spotless. Staff courteous and helpful, nice sized rooms with comfortable bed, though twin size. Walking distance to action but not so bustling in area. Restaurants nearby fine however. Depends what you want I suppose.
Ramon
Stayed 5 nights in Nov 2025
10/10 Excellent
Rachit
Oct 3, 2025
Liked: Cleanliness, room comfort, communication
Everything was clean
Room has North American plugs which was great for us
Rachit
Stayed 4 nights in Sep 2025
10/10 Excellent
Douglas
Jul 17, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
A fantastic location for us while we explored. Super clean room, excellent AC and wonderful staff. Free coffee was lovely too in the morning!
Douglas
Stayed 6 nights in Jul 2025
10/10 Excellent
Judy
Oct 16, 2025
Liked: Property conditions & facilities, communication
Quiet area a short walk to great coffee and local eateries. A longer walk to main Shinjuku area. Very friendly and welcoming reception staff. Room was well equipped. Comfortable bed. Laundry facilities were good.
Judy
Stayed 5 nights in Oct 2025
10/10 Excellent
Andrea
Apr 29, 2025
Liked: Cleanliness, room comfort, communication
Would stay here again.
Really good location. Quiet hotel and nice sized room.
Andrea
Stayed 2 nights in Apr 2025
10/10 Excellent
Maria
Sep 23, 2024
Liked: Cleanliness, room comfort, communication
Great location
Good breakfast
Comfy beds
Maria
Stayed 3 nights in Sep 2024
10/10 Excellent
Krissie
Sep 12, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property, close to the subway, cafes and supermarket. Our studio was much bigger than expected which was great!
Krissie
Stayed 4 nights in Sep 2025
10/10 Excellent
Jenny
Mar 22, 2025
Liked: Cleanliness, room comfort, communication
Great location
Easy check in, helpful staff, comfortable rooms and in a great location to walk to restaurants, shops and some sites. Had a great stay.
Jenny
Stayed 3 nights in Mar 2025
10/10 Excellent
Deepa
Apr 4, 2025
Liked: Cleanliness, property conditions & facilities, communication
Conveniently located to enjoy Tokyo
Deepa
Stayed 2 nights in Mar 2025
10/10 Excellent
Jose Carlos
May 11, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I highly recommend Citadines Shinjuku Apart’Hotel to anyone looking for a peaceful, clean, and comfortable place to stay. It’s conveniently located with plenty of restaurants and stores nearby, making it easy to enjoy everything the area has to offer.
Jose Carlos
Stayed 6 nights in May 2025
10/10 Excellent
david
Mar 23, 2025
Liked: Cleanliness, property conditions & facilities, communication
Clean comfortable and close to restaurants grocery etc
david
Stayed 7 nights in Mar 2025
10/10 Excellent
Rick
Mar 31, 2025
Liked: Cleanliness, property conditions & facilities, communication
This location was great. Staff was very helpful and the rooms were comfortable. A good value.
Rick
Stayed 5 nights in Mar 2025
10/10 Excellent
JULIE
Apr 27, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel was clean, quiet and the staff were very helpful. It's a bit of a walk from the centre of Shinjuku so was quiet and less busy around the area which we preferred.
JULIE
Stayed 2 nights in Apr 2025
10/10 Excellent
David
Jan 6, 2025
Liked: Cleanliness, room comfort, communication
Excellent good location
David
Stayed 3 nights in Oct 2024
10/10 Excellent
Kaitlyn
Mar 12, 2025
Liked: Cleanliness, property conditions & facilities, communication
If you want no thrills hotel with great service, close to all attractions but far enough away that your sleeps are restful, this is the place!