Room was really clean but small. Friendly staff. I decided to not let them clean my room on the second day, so I put sign at the door. Surprised me when I came back to my room with a bucket of clean towels, robe, and toiletries in front of the door.
The location is great. It takes about 1 minute to the subway station and 1 stop to Ueno. Around 2-3 minutes walk to Family Mart. There's also a tax-free shop nearby and some of the stuff that I bought was a couple dollars cheaper than stores in Ueno. They also have some instant ramen that are cheaper than Family Mart.
P/s: Free ladies' stuff at the front desk. Also, FREE croissants, ice cream, coffee, and tea from 2 pm to 9 pm. After 9 pm to 11 pm, they serve Japanese meal (rice, pickle, fish, etc.) which is also FREE. They also offer free ice cube on the floor with the laundry.