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"Breakfast was good, but pricey. Information on where to pick up shuttle to hotel was difficult to find and inaccurate when located. Took way too long to find out where shuttle was truly located."

"This properties location was great. So much at walking distance. Loved having a 711 across the street to grab snacks during our trip. We watched a comedy show at the theater which was walking distance as well. The hotel itself is very modern, I was a bit nervous with taking our 10, 9, and 7 year old but it was honestly fine. They loved the pool and were able to swim and be happy. I was nervous if people or the staff would complain about kids being kids and having fun but no, they let them play and others swam with them. The only complaint was parking was so expensive, basically another nights stay! But what made it better was the staff all there were quick and polite. I would most likely to stay there again. "

"I took my 13 year old son to Disney and Knott's, so we stayed for a week. Check-in was quick considering they were pretty busy. The room was nice and clean. The tub drained properly (a huge bonus and a rarity for hotels these days). I really liked the boysenberry scented shampoo and conditioner, but I was disappointed that I could not purchase it. Oh well. Gift shop only took cards, so we didn't buy anything there. The hotel breakfast (not included in price) was also really good. I would definitely recommend this place, and would stay here again. "

"I did not have breakfast .. I didn't have time. "

"I contacted the hotel a few days before our stay. We were getting off a cruise ship, in the morning, and inquired about an early check in. The response was "yes, as long as we have rooms available, you can check in early". No mention of the $75 fee for early check in (11 AM). It was either pay it, or sit in their lobby for 5 hours with all our luggage. We checked out 6 hours early, at 5 AM, because we had an early flight. How about giving me my $75 back. We used the room for less time then had we checked in at 4 pm and checked out at 11. And what's with no coffee available in the lobby? Never been to a hotel anywhere that didn't have it. The facility was nice, but the atmosphere was less than pleasant. I wouldn't come back."

"Pleasant stay"

"It was good "

"Fantastic location in Hollywood area and so close to tons of shops and restaurants. Good parking option at the ovation if you decide not or pay the price for valet parking. Furniture conditions could be improved inside the hotel specially the doors to the rooms and the TV stands and bathrooms. I was very happy with our start otherwise."

"Hotel Maya was amazing. When we checked in, the staff was very friendly and welcoming. We were staying with family and asked to be close together which they accommodated with no problem. We had reservations at the Queen Mary for dinner and walked there in about 10 minutes. The staff told us the best way to go. It was a pretty and safe walk. There was a nice place to sit and have drinks right by our rooms in building 4. We had breakfast at Fuego which was right next to the water and a great location. We were headed to Catalina after our stay and it took us about 5-10 minutes to get to the ferry. Our beds in the room were comfortable and the AC was great! Our balcony faces the parking lot but we didn’t mind. It was very quiet. All of us loved Hotel Maya and would absolutely stay here again. "