"We are experienced travelers so expect certain information and common amenities at check-in or in the room.
The following were NOT provided and/or were issues for us ...
1. Guest's WIFI Password was not provided at Reception or on a card in the room.
2. Two remotes were required to operate the TV with no instructions for how to use them.
3. There were no Ice Machines for Guests' use.
4. The Bathtub was quite old and slippery but no bath mat was provided.
5. The bath/shower mixing valve was very old, corroded and hard to turn ON/OFF.
6. The filter in the air conditioner was very dirty.
7. No hairdryer was provided in the room.
8. Before our arrival, the room was sprayed with a strong perfume that took the better part of a day to dissipate.
9. No telephone in the room to call the front desk or restaurant.
10. There aren't enough Chez Lounges around the pool.
On the other hand, the following were plusses ...
1. The property and amenities offered are excellent.
2. The views of the Chesapeake are beautiful.
3. The grounds are well maintained with lots of varied seating options.
4. The help, wait staff and others were friendly, well-trained and helpful.
5. The food in the restaurant and drinks served from the bar were of good quality and not overpriced.
I'm pleased to speak with the Manager about any of the foregoing if he/she wishes.
F. J. Hammerle 510-333-9194"
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