Find Resorts & Hotels with Spas in Truckee, CA

"Everything was very-good to excellent! But the room key card had glitches & I had to slip it in&out of door slot multiple attempts every time I tried to enter room.. had a key reprogrammed 2x then both keys stopped working as I returned from full day out, really needed to get into room & bathroom . They need to get an improved card key system, Also desk manager stepped away from front desk in evening for about 10 + min & a line up of new check ins were wondering where she was..( I needed my cardkey replaced again) There should be a card or note that says ‘Be Right Back’ at the desk. Otherwise breakfast & room staff great & I tipped well."

"No, the hot tub was not open for use due to plumbing issues. The elevator was non operational the entire time. The staff in the front was in the phone for a while ignoring clients. "

"Food in fridge upon check in, ac/heat not working, air purifier not working, stains on bed. "

"Thin walls, small rooms."

"Right next to gondola, excellent access"

"yes"

"First of all the lighting in this two bedroom condo was terrible. You can't see anything in the kitchen. It's extremely dark. Next, the fireplace didn't work And the door leading out of the condo in the back would not lock In the master bathroom, the exhaust fan was so loud and squeaky that it sounded like it was about to explode The floor in the master bedroom on my side was wet from what looked like the shower from the other bathroom leaking into an under the floors so that every time I got up, I was stepping on water I would never wanna stay in this condo again"