Skip to main content

bankokuya

2.0 star property
Visitors soak in natural hot springs at this peaceful retreat, where the Japanese garden offers a tranquil place to stroll between relaxing mineral baths

Choose dates to view prices

Bankokuya provides a serene escape with two indoor mineral hot springs where travelers can unwind completely. The Japanese garden creates a peaceful setting for quiet walks, while WiFi keeps everyone connected. A gift shop offers mementos of this restorative experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is ₩300,149
₩333,007 total
Jun 19 - Jun 20
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Restaurant
Shonai Hotel Suiden Terrasse
Tsuruoka
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 341 reviews
The price is ₩127,157
₩142,716 total
Jun 1 - Jun 2
Shonai Hotel Suiden Terrasse
Compare similar properties

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is bankokuya pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at bankokuya?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at bankokuya on Jun 19, 2026 start from ₩300,149, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at bankokuya?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.

What time is check-out at bankokuya?

Check-out is at 10:00 AM.

Where is bankokuya located?

Situated in Tsuruoka, this ryokan is 5 mi (8.1 km) from Atsumi Road Station and within 12 mi (20 km) of Yura Port and Yura Beach. Hakusan Island is 11.4 mi (18.3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 69 out of 129 reviews
Rating 8 - Good. 46 out of 129 reviews
Rating 6 - Okay. 12 out of 129 reviews
Rating 4 - Poor. 0 out of 129 reviews
Rating 2 - Terrible. 2 out of 129 reviews

Reviews

Verified

6/10 Okay

Craig

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Nice hotel, a bit pricey but staff are friendly.

Nice Hotel, Good Food, Nice Staff. Clean Onsen facilities. Well maintained, but quite dated inside. Only big problem was my room smelled really bad of damp. Abit pricey for what it is, but the staff were nice and the food was good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ayako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食の鯛茶漬けまた食べたいです。夕食もパイシチューやうどんなど小学生が食べられるメニューがたくさんあり助かりました。
Stayed 1 night in May 2026
Verified

8/10 Good

Kinuyo

Liked: Cleanliness, staff & service, property conditions & facilities
夕食の提供が、一つのワゴンで大勢の人の器を運んでくるので、なかなか次の品が出てこないことがある 食事の提供以外はとても良かった
Stayed 1 night in May 2026
Verified

10/10 Excellent

AKIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
卓球場で突き指をしたのでフロントの方に氷を貰って冷やすことができました。とても親切にしていただき助かりました。有難うございました。
Stayed 1 night in May 2026
Verified

6/10 Okay

みゆき

Disliked: Cleanliness, amenities, property conditions & facilities
洗面台の電球が切れた
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

EMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スパにタオルがあったら尚、良かったです。
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

TADAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋に風呂が付いていて良かった
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ヨシコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
エアコンは使えました。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

エミ

Liked: Cleanliness, staff & service, property conditions & facilities
2回目の宿泊でしたが、何度来てもとても快適で“また来たい”と思わせてくれるお宿です。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
ご飯がとっても美味しくて満腹です。 また機会があれば利用したいです。
Stayed 1 night in Mar 2026
Verified

8/10 Good

HIDEHIKO

良かった。
Stayed 1 night in Feb 2026
Verified

8/10 Good

Chie

Liked: Cleanliness, staff & service, property conditions & facilities
サウナに関して、１階のバレルサウナは二重扉なのもあり、ロウリュ次第でしっかり高温を楽しめてよかったです。 大浴場のサウナはストーンも少なく、換気口のせいか、物足りない感じでした。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

みずほ

Liked: Cleanliness, amenities, property conditions & facilities
客室、料理、温泉どれも良かった。 1点だけ、料理や飲み物の注文してから来るまでが少し遅いなと感じた。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

yuka

Liked: Cleanliness, amenities, property conditions & facilities
客室は思っていたよりも広く綺麗で3人で快適に過ごせました。スタッフの接客も笑顔でのおもてなし夕食の際にもわかりやすく明るくご対応いただきゆっくりと安心して過ごすことができました。ありがとうございます
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

WAKANA

Liked: Cleanliness, amenities, property conditions & facilities
女将さんの接客がとても優しくて丁寧だった(^^)
Stayed 1 night in Dec 2025
Verified

8/10 Good

Yoshiyuki

Liked: Amenities, property conditions & facilities
食事が美味しかった
Stayed 1 night in Nov 2025
Verified

8/10 Good

Taguchi

Liked: Cleanliness, amenities, property conditions & facilities
対応が温かく、素晴らしい旅館でした。 料理もおいしく、朝の鯛茶漬けは絶品です。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Naoko

お風呂の2施設は本当に良かったです。朝と夕方で男女入れ替わったので朝早起きして全4種全部堪能してきました。 フリードリンクもあり(お酒はないですが)とても充実していました。 浴衣も身幅がゆったりしていてサイズ選びには丈を基準に選べました。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

タカヒコ

Liked: Cleanliness, amenities, property conditions & facilities
２度目の利用です。清掃も行き届いて、古いなりに清潔感あり。スタッフさんの対応も行き届いていました。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yuma

Liked: Cleanliness, staff & service, property conditions & facilities
よかったです！ ありがとうございました。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

kIIko

Liked: Cleanliness, staff & service, amenities
食事の時のスタッフの方の対応が素晴らしかったです。食事も美味しく大満足でした。
Stayed 1 night in Nov 2025
Verified

8/10 Good

kuniharu

Liked: Cleanliness, amenities
設備やお部屋は古さを感じましたが、料理は美味しかったので満足です。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

SASAZAKI

Liked: Cleanliness, property conditions & facilities
客室は綺麗で、露天風呂も満足しました スタッフも皆さん親切でした
Stayed 1 night in Nov 2025
Verified

8/10 Good

KAZUYOSHI

Liked: Amenities, property conditions & facilities
部屋の内風呂が最高でした
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

midori

Liked: Cleanliness, staff & service, amenities
テキパキとしていました。 また行きたいと思います。
Stayed 1 night in Oct 2025