La Veleta, a neighborhood in Tulum, is home to Noil Residences. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
C. 2 Sur Mz. 81 - Lt. 9, entre Calle 11 y 13 Poniente, Región 15, Tulum, QROO, 77760
What's nearby
Tulum Beach
8 min drive - 4.5 km
Tulum Mayan Ruins
12 min drive - 8.8 km
Holistika Art Walk
11 min walk - 1.0 km
Hospital de Tulum
4 min drive - 2.9 km
Dos Aguas Park
6 min drive - 2.9 km
Getting around
Tulum Intl. Airport (TQO)
42 min drive
Restaurants
Cántaro Y Comal
4 min drive
Delicia
3 min drive
Vaivén
15 min walk
La Taqueria Pinches Tacos Shop
14 min walk
El Aguajito Marisqueria
17 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Noil Residences
Along with an outdoor pool, this smoke-free apartment building has a fitness center and tour/ticket assistance. Each apartment provides a Smart TV with digital channels, plus a kitchen with a stovetop, a microwave, and a kitchen island. Comforts include a pillowtop bed and Egyptian cotton sheets, and also available are free WiFi and a TV.
Noil Residences offers 15 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations include kitchen islands. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Accommodations at this 3.5-star apartment have kitchens with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.
This Tulum apartment provides complimentary wireless Internet access. 40-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans.
Recreational amenities at the apartment include an outdoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
No elevator
Well-lit path to entrance
Smoking not allowed
Services and conveniences
Iron/ironing board
Safe
Tour and ticket assistance
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
15 units
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you, lockbox
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning fee: MXN 850 per accommodation, per stay (varies per unit)
A damage deposit of MXN 5000 will be collected before check-in.
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Property is also known as
Noil Residences TULUM
Noil Residences Apartment
Noil Residences Apartment TULUM
Frequently asked questions
Does Noil Residences have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.
Is Noil Residences pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
There is free parking nearby.
What time is check-in at Noil Residences?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.
What time is check-out at Noil Residences?
Check-out is at 11:00 AM.
Where is Noil Residences located?
Located in La Veleta, this apartment building is 0.8 mi (1.3 km) from Holistika Art Walk and within 3 mi (5 km) of Hospital de Tulum and Dos Aguas Park. Cenote Cristal and Hunab Lifestyle Center are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Noil Residences Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
2.0
Cleanliness
2.0
Amenities
2.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 3 out of 3 reviews
2 - Terrible
3
Reviews
2/10 Terrible
Daniel
Jan 4, 2025
Disliked: Cleanliness, room comfort, communication
Awful experience. Owner is not responsive.
If I could give zero stars I would. Area has no service, property owner does not send instructions to check in and their number does not work. I had to pay 5x as much for a hotel for the night because there was a big even in town. Terrible experience, ruined my night in tulum completely.
Daniel
Stayed 1 night in Jan 2025
2/10 Terrible
Dulce
Jan 12, 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
SCAM!!!!! Trust me, you NEVER should book with them. I booked a 9 night stay and NEVER got a hold of the Noil property manager. I spent the first day in Tulum over 5 hrs just to get a hold of the property manager, their phone number was not working and they never message me back through the Expedia app. I even went to the property and found someone that lives there, she said there is different property managers for each apt so she had no idea how to help me. But please know that when I went to the property, it was very far, NOT walkable to anything close to downtown, WIFI and service was close to non existent and Tulum does not allow Ubers so you must take Taxis everywhere which are very expensive (around $30 to $40 us dollars each way) so in that aspect this property is definitely not ideal to stay in either. Also the streets are not even paved so when it rains its extremely muddy and most taxis dont even want to go that far in where the property is located. Overall, the pics may look like a good place to stay and cheap for Tulum prices but its a SCAM!
We encountered a group of Australian girls that were also scammed by that same property and by another Tulum property (apparently its a thing) so be very very careful who you book with.
Thankfully the amazing customer service of Expedia they were able to relocate us last minute to another similar property (Nhoa luxury hotel) since they couldn't even get a hold of the property manager multiple times either.
Dulce
Stayed 9 nights in Jan 2025
2/10 Terrible
Eduardo Antonio
Jan 13, 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Los propietarios nunca contestaron, ni días antes ni el día de mi entrada, tuve que buscar otro hotel y pagar mucho más