Our stay at the Adiwana Bisma was fantastic. The room was spacious, cool, and was cleaned/refreshed twice a day. The most outstanding part of our stay, though, was the staff. Each person we encountered was friendly, helpful, and professional. Meals and drinks were exceptional, and we really enjoyed our spa visit as well. We would return to this hotel in a heartbeat and I cannot say enough good things about this hotel or their fantastic staff.