8/10 - 좋아요
실제 이용하신 고객
2019년 3월 6일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Don't ask new towel!
Everything was good for me, excepting only attitude of reception officer. There is donation campaign in this hotel chain what is called "Make a difference". If I hang out campaign holder on room door, my room cleaning will not be done this date and Hotel will donate instead. This was impressive to me. I hanged out this campaign most of dates. Joining this campaign, my room cleaning was not done, that's Ok, but they provided clean towel when I ask at front normally. However, one day, when I asked clean towel, one officer treated me like jerky customer and told me very strongly and like old school teacher I cannot ask new towel, if I join this campaign. But on campaign holder, there is no mentioning about new towel! Only saying just about room cleaning. That was not very comfortable situation.
However, this was very good hotel anyway.
실제 이용하신 고객
2019년 3월에 6박 숙박함