Umatac Vacations from ₩584,730

I work in another hotel so my expectations for the place weren’t high especially after a typhoon. So I’m not suprised that certain things in the hotel is out of order. What I did expect is a certain amount clear communication between guest and staff. Keep in mind I called a day ahead of time before making the booking asking about the laundry/gym/pool and was told that it was ALL working. (Which in fact wasn’t. Laundry-All the dryers were out of order. Pool-Out of order. Gym-Not all equipment was working.) so that was a bit disappointing given that I was told that is was working which in fact wasn’t. Aside from that my family and I did love the room, the floor by floor parking, the kids playroom, and the fact that the place was near boonies. So that gave the kids entertainment enough.

Overall experience is a 3.5 out of 5 stars.

Check in almost 1hr, room wasn’t ready

I wasn't there. Just pass by the Gym and looks pretty good!

The staff was wonderful. Very professional, very friendly and always helpful. The property itself was disappointing. The hotel is listed as a four star, nothing that I saw warranted such a rating. How much of that had to do with the recent typhoon gives me pause in judging too harshly. The hotel was clean and provided a comfortable place to stay for a couple of days.