“좋은점:
친절한 직원들, 체크인과 체크아웃때 아프리카 특유의 환영문화를 접할 수 있음. 시설이 잘 관리받고 있는 느낌을 받았고 리조트 규모 대비 객실 수가 적당해서 다소 프라이빗한 느낌도 받을 수 있음. 객실이 쾌적하고 에어컨이 시원하다 못해 추울 정도로 가동이 잘됨. 시설 내 운동시설이 별도의 건물에 있으며 스파 시설 또한 별도의 건물로 이용 가능.
안 좋은점:
리조트 주변에 정말 아무것도 없음. 밥을 먹으려고 해도 리조트 내 레스토랑을 이용할 수밖에 없는데 가격이 상당히 비쌈. 5성급이라 하더라도 적당한 가격이라 생각되지 않는데 잔지바르 자체가 물가가 좀 비싼거 같음. 공항에서 1시간 이상 소요됨. 아침 조식 미포함일 경우 1인당 23달러로 이용 가능한데 그정도의 퀄리티 또는 구성은 아님. 수영장이 생각보다 작음. 리조트 내에서 각종 문화체험 등을 신청할 수 있는데 이것도 참 비쌈. 리조트에서 인근 city로 이동하려고 할 경우 리조트에 콜택시 요청을 해야하는데 이동거리...
“Excellent experience. The internet super good and roof top is shaded and perfect placer to do some work that we had to do. Working on vacation feel.
Great food. Only tip: ask for inward facing room to avoid occasional street noise at night.”
“Fun resort with many different daily activities for families. Set on the fantastic east coast of Zanzibar, Diamonds Mapenzi gives you access to a beautiful beach with warm water and sports (additional charge). Food tasted good and staff was extremely helpful and friendly! Would stay here again ”
“Das Hotel ist nicht so groß und damit sehr übersichtlich und sehr persönlich. Die Angestellten sind sehr freundlich, aufmerksam und motiviert.
Das gastronomische Angebot ist vielfältig und reichhaltig. Das Abendessen wird meist im Hauptrestaurant aber auch mal am Strand, am Pool oder im Sense of Afrika Restaurant durchgeführt,
Unser Zimmer (Familienzimmer) war sehr geräumig und gut ausgestattet, Die Betten waren sehr bequem und ein Mückenschutz ist überall vorhanden, Es wurde täglich gereinigt...
“Secluded and beautifully designed property on a waterfront with nice amenities that include a gym, spa, boutique/gift shop, a restaurant and excursion services. ”
“Super Aufenthalt – tolles Ambiente und freundliches Personal!
Wir hatten eine großartige Zeit in diesem Hotel! Die Atmosphäre war einfach toll, und das gesamte Team war super freundlich und aufmerksam. Die Anlage ist sehr groß und wunderschön gestaltet – wirklich ein Ort zum Wohlfühlen. Das Essen war morgens, mittags und abends immer lecker und abwechslungsreich, da war für jeden etwas dabei!
Unser Zimmer war ebenfalls sehr schön und geräumig, wir haben uns sofort wohlgefühlt. Der einzige...
“We absolutely loved our stay. Room was beautiful, the staff was friendly and attentive to all of our needs and the Chef was amazing. The view of the property was beautiful as well. Would highly recommend ”
“Établissement très propre et personnel très accueillant. Nous avons passé un excellent séjour grâce a la proximité de l’hôtel à la plage de Nungwi (2min à pieds). Beaucoup d’excursions sont au départ de Nungwi beach ce qui était très pratique.
L’hôtel est très bien entretenu : les parties communes sont nettoyés 2x par jour, ainsi que les 2 piscines.
Le personnel est au petit soin avec la clientèle, si vous avez une demande particulière il n’y aura aucun problème pour eux.
Je mettrais juste un...
“Amazing property but has its flaws. It's more fourish.
There are too many cockroaches and small insects in the villas for it to be an impeccable experience. The lamp shades need to replaced and are showing signs of wear-tear. There seems to be issues with communication as we never got the breakfast boxes we arranged prior through phoning the front-desk and room service. Asked for 0600am delivery but there was nothing the next day and there was no explanation from anyone. Just a poor no-show of...
“Beautiful property and fun water park. Spacious rooms, nicely decorated and very clean. Friendly, professional staff with smiling faces. I caught a beautiful sunset at the pier!”
“Perfect place to relax and enjoy beautiful beach, snorkling, kayaking. Villas are very nice, food is very tasty, staff is super friendly and helpful. Would highly recommend. ”
"Amazing property but has its flaws. It's more fourish.
There are too many cockroaches and small insects in the villas for it to be an impeccable experience. The lamp shades need to replaced and are showing signs of wear-tear. There seems to be issues with communication as we never got the breakfast boxes we arranged prior through phoning the front-desk and room service. Asked for 0600am delivery but there was nothing the next day and there was no explanation from anyone. Just a poor no-show of service. The beach itself isn't particularly swimmable as there's too much low-tide. The movie night screen is way too small for anyone to enjoy. Much cheaper resorts do a better job at playing beach-side movies than The Residence. There was an issue with the key-cards, which didn't make sense as one could've lost its magnetism due to the phone, but the spare card was in the room. It just didn't work the last day. There were 3 power outages which was a first for me in Zanzibar, and there weren't any explanations for apologies from the staff. At check-out even though I made ample comments and complaints on things to be improved, they made no gesture at check-out as to ask me how the stay was or if they got any communication relayed about my issues. They just took the exorbitantly expensive drink prices in full (USD 200 in total for a few beers and mineral water). The rooms are nice with the pool, but there isn't much else here. Not really value for money. I expected more."
