“좋은점:
친절한 직원들, 체크인과 체크아웃때 아프리카 특유의 환영문화를 접할 수 있음. 시설이 잘 관리받고 있는 느낌을 받았고 리조트 규모 대비 객실 수가 적당해서 다소 프라이빗한 느낌도 받을 수 있음. 객실이 쾌적하고 에어컨이 시원하다 못해 추울 정도로 가동이 잘됨. 시설 내 운동시설이 별도의 건물에 있으며 스파 시설 또한 별도의 건물로 이용 가능.
안 좋은점:
리조트 주변에 정말 아무것도 없음. 밥을 먹으려고 해도 리조트 내 레스토랑을 이용할 수밖에 없는데 가격이 상당히 비쌈. 5성급이라 하더라도 적당한 가격이라 생각되지 않는데 잔지바르 자체가 물가가 좀 비싼거 같음. 공항에서 1시간 이상 소요됨. 아침 조식 미포함일 경우 1인당 23달러로 이용 가능한데 그정도의 퀄리티 또는 구성은 아님. 수영장이 생각보다 작음. 리조트 내에서 각종 문화체험 등을 신청할 수 있는데 이것도 참 비쌈. 리조트에서 인근 city로 이동하려고 할 경우 리조트에 콜택시 요청을 해야하는데 이동거리...
“Amazing property but has its flaws. It's more fourish.
There are too many cockroaches and small insects in the villas for it to be an impeccable experience. The lamp shades need to replaced and are showing signs of wear-tear. There seems to be issues with communication as we never got the breakfast boxes we arranged prior through phoning the front-desk and room service. Asked for 0600am delivery but there was nothing the next day and there was no explanation from anyone. Just a poor no-show of...
“Beautiful property and fun water park. Spacious rooms, nicely decorated and very clean. Friendly, professional staff with smiling faces. I caught a beautiful sunset at the pier!”
“Gorgeous hideaway luxury villa resort by the sea. Private pool with sea view. Fabulous decorated villa. High service level🙌 We have been pampered to the end, thank you!
This is the place you want to return to!”
“Icah and Salome were great. Icah made sure my EVERY NEED was meet. Some multiple times. She took very very very good care of me. Will be coming back again. ”
“Absolutely loved our stay at Toa Hotel and Spa! The service was exceptional, with staff who truly go above and beyond. I wish I can give it a 10 star for their service! The rooms are stunning, with private pools and direct beach access. We enjoyed the delicious food made with love, and the beach dinners were unforgettable, complete with an amazing show under the stars. The pools are beautiful, and the whole property feels peaceful and luxurious. If you’re coming to Zanzibar, this is the place to...
“This is a lovely quiet each front hotel, we stepped from our door onto the sand. Roo.s are good and the staff were wonderful! We stayed in four hotels in zanzibar, the staff here are exceptional, very attentive and friendly. Hotel even supprised us with a free trip to the 'rock resaurant' and star fish beach! We would stay again in a heart beat...”
“The hotel was wonderful. A safe place with delicious food and the people are so lovely. Clean and got everything you need.
My only thing would be to make sure there is an all inclusive coconut rum. ”
“A last minute booking that really delivered. There was an actual beautiful beach to walk on. Exceptional entertainment, variety and flavorful food, great staff. ”
“This resort is pure luxury, all of the staff was amazing. Extremely clean & the room service was top tier , they clean your room multiple times out the day . There dinner restaurants gives very romantic vibes with entertainment. You really don’t have to leave the resort . They kept there beach extremely clean, there pool was amazing, delicious food & once again the service was number 1 ! Definitely 10/10”
"Amazing property but has its flaws. It's more fourish.
There are too many cockroaches and small insects in the villas for it to be an impeccable experience. The lamp shades need to replaced and are showing signs of wear-tear. There seems to be issues with communication as we never got the breakfast boxes we arranged prior through phoning the front-desk and room service. Asked for 0600am delivery but there was nothing the next day and there was no explanation from anyone. Just a poor no-show of service. The beach itself isn't particularly swimmable as there's too much low-tide. The movie night screen is way too small for anyone to enjoy. Much cheaper resorts do a better job at playing beach-side movies than The Residence. There was an issue with the key-cards, which didn't make sense as one could've lost its magnetism due to the phone, but the spare card was in the room. It just didn't work the last day. There were 3 power outages which was a first for me in Zanzibar, and there weren't any explanations for apologies from the staff. At check-out even though I made ample comments and complaints on things to be improved, they made no gesture at check-out as to ask me how the stay was or if they got any communication relayed about my issues. They just took the exorbitantly expensive drink prices in full (USD 200 in total for a few beers and mineral water). The rooms are nice with the pool, but there isn't much else here. Not really value for money. I expected more."
