어퍼이스트사이드의 럭셔리 호텔

"넓고 깨끗했어요"

"I definitely don't recommend it. We stayed at this hotel for about four nights, and the staff was not friendly at all during the check-in or check-out process. Also, I was charged around $250 for a smoking cessation fine via email after checking out. However, we were not smokers and never smoked. So I asked for proof of the fine and received a certificate with the date and time of smoking. When I checked, the cleaning staff visited our room at the time, opened the door and cleaned it. We were in the room with a staff, so we never had to smoke. I explained this to the hotel and asked for CCTV confirmation at the time, but I couldn't get an accurate answer. We swear we didn't smoke, so we're going to challenge this."