Upper Lapland, Lapland hotel rooms at the Independent

"Overall lovely and unique property. Food was great, both dinner and breakfast. Also the baby deer ranch was a lovely touch."

"Great hotel. My second time there. Super friendly staff and food is great. Good value for money."

"We stayed for 6 nights and enjoyed every minute of it. We loved the Kelo cabin. Everything about this place made for a very relaxing vacation. We were very satisfied the dining each night. They had four main menus that rotated each day. Our favorite excursion was the dog sledding. We have enthusiastically recommended Kakslauttanen Arctic Resort to all of our friends and family."

"The property has everything you need for 2 people, it would be very cramped with anymore than 2 adults and 1 small child, the kitchen is very well equipped. Beds are comfy, it’s warm and clean and the sauna is lovely. What they failed to tell us is that Saturdays is ‘change over day’ which meant we had to move apartments after our first night not giving us even 24 hours in 1 apartment, it caused us to loose a days skiing due to waiting around for a phone call to Inform us that the new apartment was ready which never came. We had paid for 4 days skiing and to loose a day was costly and dissapointing. The apartments are timeshares owned and even the staff said ‘it’s complicated’ when I asked them who’s decision it was for us to have to move apartments and was told ‘someone should have contacted us’ but this obviously didn’t happen. The directions to the apartments aren’t great either when you’re lugging your cases about in snow trying to locate the apartment block. There is nothing wrong with the apartment itself so I can’t complain about that, it’s more the customer services and communication that’s the issue. I’m not sure if Expedia should have told us or the holiday village but to arrive late to be told you have to move in the morning at some point (5th eh couldn’t give us a specific time just to wait for a call which never came) "

"Stayed in Studio with Sauna. The room was spacious enough for solo traveler, and a small kitchen was available which was good. Sauna worked well. But the building was quite old, and the bedroom was a bit cold when sleeping. Looked not very clean, and there was some uncomfortable smell at shower room. "

"Great stay at K5. Lovely quiet location. Breakfast was adequate. Reindeer behind the hotel added bonus for the children and adults alike. Hotel is well maintained. Very friendly and helpful staff. "