“- WARNING: Double charged and NO REFUND. Unresponsive management.
I was double-charged for my stay at this hotel. During check-in, I was asked to pay what I thought was the city tax (taxe de séjour), but it turned out to be the full room rate again.
The staff promised that the original booking app payment would be refunded within 3 to 7 days. However, it has been over a week, and I have received neither my money nor any response from the hotel. They are completely ignoring my emails and...
“- WARNING: Double charged and NO REFUND. Unresponsive management.
I was double-charged for my stay at this hotel. During check-in, I was asked to pay what I thought was the city tax (taxe de séjour), but it turned out to be the full room rate again.
The staff promised that the original booking app payment would be refunded within 3 to 7 days. However, it has been over a week, and I have received neither my money nor any response from the hotel. They are completely ignoring my emails and...
Yeeun