Find Shopping Hotels in Upper West Side, NY

"An amazing romantic overnight for my GF and I. The concierge Betty was particularly sweet and helpful! "

"The bell staff always make our stay so welcoming . The housekeepers do a very good job. The restaurant Nice Matin continues with good food and service. We have been coming to the Lucerne for many years "

"At first I was given a room with a great view but after a couple days realized I was hearing a back elevator till midnight starting at 6am. They were very nice about changing it to a large quiet room with no view but a definite upgrade. Nice staff and location"

"Nice stay!"

"Arthouse is a solid spot"

"The hotel is unique in decor. It is older, but very clean and antique decor. I loved it. We were pleasantly surprised to get a larger room. Very close to Central Park and Museum across the street. Also subway is close. We walked to the theatre district for a play. I was so happy to find that cleaning staff found my wallet. I had left it in the safe and staff had given it to the office. What a huge relief!! Nice to know we do have some decent honest people in this world!! Excelsior is our...

"Hotel Newton was closed for renovation and despite calls and requests to Expedia they continue to send messages that I would and did stay there."

"The Empire Hotel is literally across the street from Lincoln Center, so if you are in NYC for a performance, the location cannot be beat. The Empire Rooftop bar/restaurant was so delightful we went twice, for Sunday brunch and cocktails before the performance. The hotel is showing some wear and could use TLC; for example the wall artwork in the lobby was in disrepair, a lobby TV was held up with 2-by-4s, our bathroom toilet seat was broken, and the room's radiator/AC sounded like a jackhammer....

"Water and coffee in the room, great location, only thing was the cleaning staff comes pretty early on Sundays and opens the door even if you yell you’re in there so maybe put a do not disturb on the door whenever you’re sleeping."