Utsunomiya, Tochigi Prefecture hotel rooms at the FlexStay Hotel Management

"Very Disappointing Stay – Completely Overpriced I left this hotel with a headache and body aches after one of the most uncomfortable nights I’ve had in a long time. We paid ¥62,100 for just one night for myself and my two daughters, and it was absolutely not worth the price. The sofa bed was unacceptable—it felt like sleeping directly on exposed metal springs with an extremely thin mattress. It was painful and made proper sleep nearly impossible. The pillows were overly thick and uncomfortable, causing additional strain on my neck. The room size was far too small for three people. There was not even enough space to open a small carry-on suitcase, which made the stay even more stressful and inconvenient. On top of that, having the toilet inside the same bathroom space made it very impractical and crowded for three people to use. For a 3-star hotel at this price point, basic comfort and space should be expected. Unfortunately, this stay fell far below even minimum expectations. I would not recommend this hotel to families or anyone expecting a comfortable stay."

"Amazing stay as always with Marriot!"

"The hotel is conveniently located adjacent to the train station and many shopping areas. A supermarket is in the building and several coffee shops are an easy walk away."

"Clean room."

"Very clean, great staff, great spa!"

"Clean, convenient "

"The staff was very friendly."

"Spacious room, very accommodating and friendly staff. "

"Great hotel, friendly staff and comfortable room. "