โHotels.com with the hotel have some payment issue. When I check in the hotel front desk staff said that i need to pay for this trip, however, I already fully paid when i booked the hotel. After check and clarified she confirmed already received my payment. And I called to Hotel.com the staff request me to pay again for the hotel and refund my previous payment with Hotel.com due to some payment issue between Hotel.com and the Hotel. But is it the issue of customer why i have to do that.
Also...
โThe hotel and staff are top notch. This was my second time staying at this location. Thankfully, it was a lot better than last year. Which, I wonโt go into. โ
โThe staff could not have been more helpful, I had to be admitted to hospital yesterday evening and my partner called the hotel who were so kind and understanding when it transpired that my belongings might need to be set aside.
the lady who staffed the breakfast serving was so patient and smiley giving terrific customer service.
THANK YOU so much! โ
โAn excellent property in the beautiful countryside with gorgeous gardens obviously looked after by enthusiastic gardeners. ๐ณ๐น🪻🪷
The decor is fitting to this country mansion and the whole house is very clean, and my bedroom was exceptionally clean and well stocked with soap, shampoo etc. and my bed very comfortable giving me a good nightโs sleep ๐ค
The food offers a wide range for everyoneโs taste and the quality is far better than many city 5 star hotels Iโve stayed in!
The...