“I am writing to share our experience at the Stonehaven Hotel on October 24-25, 2026. Our son has stayed several times and always had a positive experience, which is why we booked the lake-view king room to celebrate our anniversary. The room and setting were pleasant, but the service fell short of the standards expected of a Relais & Châteaux property.
Check-in was scheduled for 4pm, yet the room was not ready until 4:30–4:40pm. We were advised to wait in the lobby or visit the bar; however, no...
“I am writing to share our experience at the Stonehaven Hotel on October 24-25, 2026. Our son has stayed several times and always had a positive experience, which is why we booked the lake-view king room to celebrate our anniversary. The room and setting were pleasant, but the service fell short of the standards expected of a Relais & Châteaux property.
Check-in was scheduled for 4pm, yet the room was not ready until 4:30–4:40pm. We were advised to wait in the lobby or visit the bar; however, no...
Anna