“Tried to check in early in order to assure down stairs room. Told them we didn’t need the room; just wanted to secure a downstairs room (no elevator in building) because we wouldn’t be back until 10 or 11 pm. They refused, but assured me they would save a downstairs room for us (which they did).
Room was clean and stocked with minimal essentials.
However it lacked a nightlight in the bathroom.”
“Tried to check in early in order to assure down stairs room. Told them we didn’t need the room; just wanted to secure a downstairs room (no elevator in building) because we wouldn’t be back until 10 or 11 pm. They refused, but assured me they would save a downstairs room for us (which they did).
Room was clean and stocked with minimal essentials.
However it lacked a nightlight in the bathroom.”
William