Thanks for your review, it's very valuable to us. Best wishes from Venice Roberta and the staff

소중한 검토에 감사드립니다. 우리 손님들이 자신을 잘 찾았는지, 아니면 머무는 동안 문제가 있는지를 아는 것은 매우 중요합니다. 우리는 항상 우리의 서비스를 개선하려고 노력합니다 :-) 안부 인사소중한 검토에 감사드립니다. 우리 손님들이 자신을 잘 찾았는지, 아니면 머무는 동안 문제가 있는지를 아는 것은 매우 중요합니다. 우리는 항상 우리의 서비스를 개선하려고 노력합니다 :-) 안부 인사

Kind lady, good morning.She should tell the truth and not as she likes to say, we have prepared 3 beds for you in the room, your problem was the third bed which was a bunk bed. She told me that in our photos she saw different beds, at this point I showed her some photos of us saying that I don't know where she saw other types of beds, and that I don't make the description to sell the rooms, since I am an employee and not the owner, at this point she no longer responded to me.

Buongiorno, La ringraziamo per sua bella recensione, ci fa piacere sapere che ha passato un bel soggiorno qui da noi. Ci aguriamo di averla di nuovo come ospite in un prossimo viaggio a Venezia. Distinti saluti Sara e lo tutto staff di Antica Villa Graziella

Dear Sir/Madam Thank you for your good review. We hope to see you again. Best regards Antica Villa Graziella Staff

Thank you for your beautiful review and score, we are very happy. We hope to see you again for your next trip in venice. Kind regards Roberta and the staff

Gracias por tu agradable comentario. Los mejores deseos de Venecia Roberta y el personal

Bonsoir, Nous vous remercions pour votre évaluation, nous espérons vous revoir pour un prochain voyage à Venise. Cordialement Roberta et le personnel

Merci pour votre évaluation Meilleurs voeux de Venise Roberta et le personnel

Thenk you for your very nice score, we are very happy ! :-) Best regards Antica Villa Graziella Staff

Thank you for your nice score :-) Best regards Antica Villa Graziella Staff

Thanks for your nice review. Best wishes from Venice Roberta and the staff

Thank you for your detailed review, it is really important for us to read your opinion. Best wishes from Venice Roberta and the staff

Thanks for your nice review, it's really important to us. Best wishes from Venice Roberta and the staff

Thanks for your nice review. Best regards from Venice Roberta and the staff

Thank you for your nice review :-) Bests regards Antica Villa Graziella Staff

Gracias por su comentario, para nosotros es muy valioso, pero desafortunadamente no podemos modificar esta antigua casa nuestra para poner el ascensor. Los mejores deseos de Venecia Roberta y el personal

Thank you for your nice score :-) Antica Villa Graziella Staff

Thank you for your nice score :-) Antica Villa Graziella Staff

Obrigado pela sua análise, esperamos vê-lo novamente em breve. Uma saudação cordial de Veneza Roberta e o pessoal

Dear Sir, thank you for your kind review. See you for your next trip in Venice :-) Best regards Antica Villa Graziella Staff

Dears, We thank you for your review and for the nice words you have written. Inside the room there is a small bin available for guests, while regarding the in-room refrigerator it is not present in any of the rooms but we provide our guests with a space inside our fridge in the kitchen on the ground floor. Best regards and see you soon. Roberta Antica Villa Graziella Staff

Thank you for your nice review :-) Robert and the Staff

Muito obrigado Esperamos vê-lo novamente para sua próxima viagem a Veneza Roberta e o pessoal

Vielen Dank für Ihre Bewertung Wir hoffen, Sie bald zu sehen Beste Grüße Antica Villa Graziella Staff

Gracias, Estamos felices por tu buena crítica :-) Saludos cordiales Antica Villa Graziella Staff