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Reviews of Prince Apartments

Prince Apartments
Campo dell'Arsenale, Castello 2384, Venice, Venice

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 37 reviews" "
Rating 8 - Good. 11 out of 37 reviews" "
Rating 6 - Okay. 2 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, room comfort
Wonderful stay close to everything.
Stayed 4 nights in Feb 2024

4/10 Poor

Sumita

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Shower leaked. Elevator doesnt work well. Host doesnr care, all he cared about was collecting fees and insisted upon cash only. Issues with elevator should be made known. After we reached he didnt want us to use it and wanted us to climb 4 flights of steps. He wasnt bothered about our comfort or issues was pressing for collecting fees in cash and disappearing. Also didn't care to consider checkin or bad drop off before 3pm. With this kind of customer service i do not recommend stayinv here. Note it is also expensive to get to by boat.
Stayed 1 night in Jun 2023

6/10 Okay

Martha

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The place and the location is good, however the check in process is a pain as there’s nobody in the property and I was not send the instructions promptly. I tried several times to call the phone numbers they provided did not work, even the cafe downstairs helped us to call but the phone were disconnected. We used the Expedia app and they answered there. We had to wait a while for someone to arrive and a lady showed up, not even apologized for the delay and questioned why we were not happy.
Stayed 1 night in Jun 2023

8/10 Good

Giuliano

Traveled with family
Liked: Cleanliness, room comfort
Internet very very very bad!!!'
Stayed 2 nights in Jan 2023

4/10 Poor

Kerenza

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2019
Response from Venice Prince Apartments on Aug 21, 2019
Thank you for your review.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment is quite large for Venice, great location, owner is quick in communication
Stayed 1 night in Jul 2019
Response from Venice Prince Apartments on Jul 29, 2019
Thank you so much for your positive feedback. We really appreciate it. We hope to welcome you here again soon.

10/10 Excellent

Gord

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Apartment in a quite square
This was an outstanding apartment! The location is perfect, the place was spotless, and the view was incredible. highly recommend!
Stayed 3 nights in Jul 2019
Response from Venice Prince Apartments on Jul 18, 2019
Thank you so much for the great comments! We are very proud of all the effort we put in order to give the best experience to our guests. Come back soon!

10/10 Excellent

Marianne Huang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay at the Arsenale Square
absolutely lovely apartment, everything spacious and nice, and very nicely located on a small square with view on the canal and Arsenale; very, very friendly and helpful hosts - also before arriving; the apartment is just opposite the Arsenale entrance for the Bienale area, which was amazing as we went the for bienale preview.
Stayed 3 nights in May 2019
Response from Venice Prince Apartments on May 15, 2019
Thank you so much for your kind review! It is the best reward we can get! We hope to welcoming you here soon.

10/10 Excellent

ELSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice.
Everything was as stated in the description and pictured in the photos. Take care because through Hotels.com you will be asked to pay 40 euros for cleaning fees plus the local tax.
Stayed 2 nights in May 2019
Response from Venice Prince Apartments on Jun 12, 2019
Thank you so much for your review. We are happy to hear you had a good time in our apartments. For your information the cleaning fee and the city tax are not included in the rental fee, but it is marked at the time of booking. Kindest regards,

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Venice Prince Apartments on May 15, 2019
We appreciate your review.

8/10 Good

Violeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice apartaments,close to many places
apartaments in very good place. clean enought. only many stairs to the top apartaments (lift is realy small,only for baggage) many mosquitos at night,if windows open. :) host was lovely,was waiting for us 2 hours! very helpful. thank's! would recommend this place.
Stayed 2 nights in Apr 2019
Response from Venice Prince Apartments on May 15, 2019
Thank you for your comments. Kindly note that the elevator, even if small can accommodate people as well. It is really rare to have elevator in Venice especially in ancient palaces, so we are really lucky we have one! It was so nice to welcome you here, come back soon!

8/10 Good

Thibaut

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay but noisy
It would have been great if less noisy. There was work done in the building at 8am (hammer and drill). And the building is noisy: you hear everything that other people do above or under your apartment. The one factor that had made me choose that accommodation was that it was supposed to be a bit remote, in a quieter area of Venice. But they shouldn't use drills and hammers at 8am.
Stayed 6 nights in Apr 2019
Response from Venice Prince Apartments on Apr 26, 2019
Dear guest, We appreciate you comments and suggestion as we always strive to give the best service as possible to our guests. In regards to the workers using drill and hammer, it was only the first day of your stay that there was the inconvenience of the noise in the early morning. We apologised immediately and ordered the workers to start working at 10.30 am the next days, so you could enjoy a nice sleep for the rest of your week. We were sure this gesture was truly appreciated. Thank you again for your comments and we hope to have the chance to welcome you here again. All the best!

10/10 Excellent

Jamie, Ozark,mo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property and awesome location! Close to restaurants, on a canal, close to water taxi stop Arsenale!
Stayed 1 night in Mar 2019
Response from Venice Prince Apartments on Mar 13, 2019
Thank you so much for the lovely review! We are so glad you enjoyed your stay and our Property! We hope to have you back soon!

10/10 Excellent

Amy, San Diego, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property management was wonderful! So friendly and helpful.
Stayed 2 nights in Jul 2018
Response from Venice Prince Apartments on Aug 9, 2018
Thank you so much for sharing your comment on us! We are glad you appreciated our attentions. Come back soon!!

10/10 Excellent

Isabelle

Traveled with family
Liked: Cleanliness, room comfort
Bel appartement
Très bel appartement confortable et grand bien situé manque juste de la vaisselle et très peu de communication ou réponse aux questions avant l arrivée
Stayed 4 nights in Feb 2024

10/10 Excellent

marie-agnes

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Malorie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Il y a eu un petit souci d'eau chaude et les propriétaires ont changé la chaudière en 24h un exploit, ils sont très à l'écoute et le gîte est très propre. Il manque juste un peu de matériel pour cuisiner.
Stayed 4 nights in Apr 2023
Response from pietro on May 1, 2023
Grazie mille!

8/10 Good

SYLVAIN

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Andrea

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A pochi passi da S Marco ma in un punto veramente tranquillo. Appartamento 100mq (6 posti letto), molto bello e pulito, dotato di tutti i comfort ( caldaia a gas no scaldabagno). L'accoglienza è stata sorridente e simpatica. Se disponibile va prenotato.
Response from Zillur on Jan 27, 2023
Grazie mille!

10/10 Excellent

Volkmar

Liked: Cleanliness, room comfort
Super Deal in einer Super Stadt
Eine perfekte Unterkunft in einem äußerst netten Viertel. In der Nähe nette und gute Lokale und die Via Garibaldi in 5 Gehminuten Entfernung ist ein Dorf in der Stadt. Das Appartment ist herrlich, erfrischend altmodisch und passt so gut in diese Stadt. Das Preis-Leistungsverhältnis ist perfekt. Jederzeit wieder.
Stayed 8 nights in Sep 2021
Response from Prince Apartments on Oct 9, 2021
Vielen Dank, dass Sie uns diese tolle Bewertung hinterlassen haben. Für die günstige Lage der Wohnung, um alles leicht zu erreichen, und den Dank des gesamten Personals zu schätzen, freuen wir uns, Ihnen während Ihres Aufenthalts behilflich gewesen zu sein. Wir hoffen, Sie bald zu sehen! Viel Glück

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Absolument parfait !!
Très grand logement, sur la magnifique place de l Arsenal, ultra calme, bar juste en bas pour déjeuner. Dans le quartier plus authentique de Castello mais quand même à 2 pas de San Marco. Les quais et les jardins juste à côté pour de magnifiques balades en soirée. Appartement très moderne, très confortable... Parfait !
Stayed 3 nights in Jul 2021
Response from Prince Apartments on Jul 19, 2021
Merci de nous avoir laissé cette review fantastique. Pour avoir apprécié notre appartement et l’emplacement calme confortable et central avec la belle vue. Nous espérons vous revoir bientôt!

8/10 Good

Slim, Brussels

Liked: Amenities
Nice clean apartment. Great location. Friendly welcome.
Stayed 4 nights in Aug 2020
Response from Prince Apartments on Aug 12, 2020
Thank you so much for your review! Come back soon!

10/10 Excellent

Dzmitry

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2020
Response from Prince Apartments on Aug 12, 2020
Thank you so much!

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Venice Prince Apartments on Dec 12, 2019
Thank you Gisela!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale cordiale e disponibile, appartamento pulito, moderno, con elettrodomestici nuovi. Bellissima la vista, a due passi dall’Arsenale della Biennale, molto comodo!
Stayed 1 night in Nov 2019
Response from Venice Prince Apartments on Nov 21, 2019
Grazie mille per la vostra cortese recensione! Vi aspettiamo presto!

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous recommandons cet appartement
Très bien situé près de l’Arsenal, appartement bien équipé, nous avons logé l’appartement du 4e étage, il y a un ascenseur. Tout près de l’arrêt pour vaporetto. Près des musées,restaurants, épiceries.
Stayed 5 nights in Oct 2019
Response from Venice Prince Apartments on Nov 21, 2019
Merci bien pour votre commentaire!

8/10 Good

Luis Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deparatamento en Venecia
Está muy linda la plaza a la que dan los departamentos. Las camas y almohadas un poco incómodas. Por lo demás todo muy bien.
Stayed 3 nights in Sep 2019
Response from Venice Prince Apartments on Nov 21, 2019
Muchas gracias por su commentario. Realmente lo apreciamos!

10/10 Excellent

amine, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exellent
parfait
Stayed 3 nights in Aug 2019
Response from Venice Prince Apartments on Aug 21, 2019
Thank you so much!!! Come back soon!!

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout était super. Bel appartement, mais seul problème, les 40 euros demandés pour le ménage à la fin. Ceci ne m’avait pas été mentionné à la location.
Stayed 5 nights in Jul 2019
Response from Venice Prince Apartments on Jul 31, 2019
Merci pour votre message. Normalement les frais pour le ménage doivent être mentionnés au moment de la réservation, car elles ne sont jamais inclues. On espère de vous accueillir bientôt.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione ottima, bel panorama dalla finestra, zona abbastanza tranquilla, appartamento spazioso e proprietario disponibile.
Stayed 1 night in Apr 2019
Response from Venice Prince Apartments on Jul 20, 2019
Grazie infinite per la vostra cortese recensione. Siamo molto lieti che abbiate passato un buon soggiorno presso la nostra struttura e che abbiate apprezzato la location e la comodità dei nostri appartamenti. Speriamo di potervi ospitare nuovamente! Cari saluti!

10/10 Excellent

colette

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019
Response from Venice Prince Apartments on Jul 12, 2019
Thank you for the fantastic score!

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Td funcionou perfeitamente, vista do hotel maravilhosa e local bem localizado e tranquilo.
Stayed 2 nights in Apr 2019
Response from Venice Prince Apartments on Apr 26, 2019
Thank you so much for your kind review! We are very proud of our location and we are indeed grateful you appreciated it as well. We hope to have the pleasure to welcome you here again! All the

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour parfait
Séjour très positif, le propriétaire est vraiment très gentil et serviable. Il nous a fait rentrer en avance dans l'appartement et à prolonger également l heure de sortie. Très disponible Appartement propre et fonctionnel. Situé idéalement, endroit calme. Manque éventuellement de produits de base tels que sel, poivre, huile vinaigre, sopalin.. À part ça, nous le conseillons fortement.
Stayed 3 nights in Feb 2019
Response from Venice Prince Apartments on Feb 22, 2019
Merci bien pour votre commentaire! Ça nous fait énormément plaisir savoir que vous avez passé un très bon séjour chez nous. Merci aussi pour vos conseilles. On espère de vous accueilir bien tôt. Nos meilleures salutations Venice Prince Apartments

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Situation de l'appartement idéal, à seulement 10 minutes de la place St Marc et aussi proche de tous les commerces de bouche. Endroit très calme, fenêtres neuves double vitrage. Contact très sympathique avec le loueur, facile à trouver et à 2 minutes du vaporetto qui va à l'aéroport ou autres destinations. Pour l'appartement point positifs : tout est neuf - très bonne literie - meubles Ikéa mais neufs - frigo, four avec micro onde, lave vaisselle, télé, sèche cheveux, serviettes, table 4 places, grands espaces de vie, bien décoré - chauffage efficace. Points négatifs : Pas de bols (seulement des tasses) - pas de louche - pas de réserve de papier toilette - ascenseur très lent (4ème étage) - une fenêtre de toit velux au dessus du lit avec un store occultant qui n'occulte rien, gênant pour ceux qui comme nous aimons l'obscurité pour dormir.
Stayed 7 nights in Jan 2019
Response from Venice Prince Apartments on Jan 19, 2019
Bonjour! Merci d'avoir pris le temps de mettre un commentaire. Nous sommes heureux que vous ayez passé un bon moment dans notre appartement. On essaye toujour de donner tout ce qui est nécessaire aux clients et on ira bien sur rajouter de bols et des louches pour donner le maximum de choix aux clients. Merci encore! Nous espérons vous revoir très prochainement On vous souhaite une très belle journée! Venice Prince Apartments

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Proximité du centre historique et tranquillité. Suffisamment grand mais peu équipé en petits accessoires pour la cuisine.
Stayed 4 nights in Sep 2018
Response from Venice Prince Apartments on Dec 1, 2018
Cher client, merci pour votre commentaire. Nous sommes très fiers de nos apartments et de leur proximité au centre historique, et au meme temps ils sont situés dans un quartier tranquille. Pour ce qui concerne la cuisine, on a bien acheté beaucoup de nuoveaux accessoires. Des cette façon, nos clients peuvent etre completment satisfaits de ce que on offre. On espère de vous revoir bientot à Venise.