ARCOTEL Kaiserwasser Vienna

Property class: 4

Choose dates to view prices

You can look forward to a terrace, a garden, and a playground at ARCOTEL Kaiserwasser Vienna. For some rest and relaxation, visit the sauna. The on-site restaurant, Restaurant UNO, offers breakfast, lunch, dinner, and garden views. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ₩142,462
₩168,105 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Room

A hotel room with a red bed, a desk, and a television.

Comfort Room

8.0 out of 10
Very good
(23 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Suite

A modern hotel room with a large flat-screen TV, a sofa, a desk with a chair, a coat rack, and a large window with curtains.

Suite

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Room

A hotel room with a large bed, two bedside tables, a desk, a chair, a TV, and a window with curtains.

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Junior Suite (Deluxe)

A hotel room with a bed, a green sofa, a small round table, a lamp, and a large mirror.

Junior Suite (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite

A modern hotel room with a grey sofa, a small wooden table, a TV mounted on the wall, and a large window with sheer curtains.

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room

A hotel room with a large bed, two bedside tables, a desk, a chair, a TV, and a window with curtains.

Superior Room

8.0 out of 10
Very good
(15 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

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About the neighborhood

Located on a river, ARCOTEL Kaiserwasser Vienna is in Donaustadt neighborhood and is connected to the convention center. Ernst Happel Stadium and Vienna State Opera are notable landmarks, and travelers looking to shop may want to visit Vienna Christmas Market and Naschmarkt. Traveling with kids? Consider Wurstelprater, or check out an event or a game at Wiener Stadthalle. Discover the area's water adventures with kayaking, water skiing, and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Vienna travel guide
Map
Wagramer Strasse 8, Vienna, Vienna, 1220

What's nearby

  • A modern building with multiple flags in front.
    Vienna International Centre
    2 min walk - 0.2 km
  • A multi-lane highway with vehicles, overcast sky, and a bridge in the background.
    Danube Bike Path (Vienna)
    3 min walk - 0.3 km
  • A city skyline at dusk with buildings reflecting on a calm body of water.
    Alte Donau
    8 min walk - 0.7 km
  • United Nations Industrial Development Organization Headquarters
    3 min walk - 0.3 km
  • International Atomic Energy Agency
    8 min walk - 0.7 km

Getting around

  • Kaisermuhlen-Vienna International Centre U-Bahn
    3 min walk
  • Handelskai Station
    4 min drive
  • Vienna International Airport (VIE)
    27 min drive

Restaurants

  • Krokodü Am Copa Beach
    9 min walk
  • Flow Cafe
    7 min walk
  • VIC Cafeteria
    11 min walk
  • Rembetiko
    11 min walk
  • Vital Lounge
    7 min walk

About this property

ARCOTEL Kaiserwasser Vienna

  • Upscale family-friendly hotel connected to the convention center
  • A terrace, a garden, and a playground are just a few of the amenities provided at ARCOTEL Kaiserwasser Vienna. For some rest and relaxation, visit the sauna. The on-site restaurant, Restaurant UNO, offers breakfast, lunch, dinner, and garden views. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
  • Other perks at this hotel include:
    • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
    • Babysitting (surcharge), tour/ticket assistance, and coffee/tea in the lobby
    • Smoke-free premises, an elevator, and a computer station
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 282 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas.
  • Other amenities include:
    • Bathrooms with tubs or showers and free toiletries
    • LCD TVs with satellite channels and DVD players
    • Separate sitting areas, daily housekeeping, and desks

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is ARCOTEL Kaiserwasser Vienna pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per night.

How much does it cost to stay at ARCOTEL Kaiserwasser Vienna?

As of Oct 28, 2026, prices found for a 1-night stay for 2 adults at ARCOTEL Kaiserwasser Vienna on Nov 1, 2026 start from ₩142,462, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 22 per day.

What time is check-in at ARCOTEL Kaiserwasser Vienna?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at ARCOTEL Kaiserwasser Vienna?

Check-out is at 11:00 AM.

Does ARCOTEL Kaiserwasser Vienna provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 70 per vehicle applies.

Where is ARCOTEL Kaiserwasser Vienna located?

This family-friendly Vienna hotel is located on a river, within a 10-minute walk of Vienna International Centre, Alte Donau, and Danube Bike Path (Vienna). St. Stephen's Cathedral and Stephansplatz are also within 3 mi (5 km). Kaisermuhlen-Vienna International Centre U-Bahn is only a 3-minute walk and Donauinsel U-Bahn is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ARCOTEL Kaiserwasser Vienna Reviews

8.4

Very Good

8.8

Cleanliness

8.0

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 426 out of 1000 reviews
Rating 8 - Good. 411 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, and wonderful staff
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great location, good breakfast and helpful staff.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
The staff was helpful and gave assistance when asked. The room was very clean on arrival and the breakfast buffet was good. Top marks for location. Easy walk to work at the VIC and there is a nearby train/bus ride to all the top attractions. Did not like the restaurant offerings and guets need to know that scanning the QR code for housekeeping means that you are booking the service for the NEXT day.
Stayed 3 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
I like that the property is located not far from the city center and across the road from underground (metro) station and Int. Vienna Center. Prices are reasonable. Restaurant is good. However, the Internet connection on the 5th floor is low, an air-conditioner worked in my room only on the smallest speed, drain in a shower was partially blocked, and water in shower jumping from cold to hot without your will within a minute or so!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room. Excellent breakfast buffet
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The rooms are big and clean. The hotel staff was really nice. It is really convenient to be that close to the subway and walking distance from the river
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and many towels. Room temperature is also comfortable.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for a business trip for your employees. Cost efficient, and very clean, friendly stuff and nice rooms.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and clean space.
Stayed 6 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vienna weekend

Great location close to transport links, but near river and greenery. Excellent breakfast buffet, rooms bright and clean, staff helpful and friendly.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is relatively large compared with the price. There are many good transportation facilities and parks around the hotel.
Stayed 7 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the Vienna International Center

I attended a conference at the VIC which was a stone's throw from this hotel. Comfortable, clean, not so far from the airport and perfect for business and leisure travelers. The room was fairly large and could fit in a young family easily.
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Is good. AC isn’t very cold. Would be nice to have a fridge in the room. Good location on the metro.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Hotels that you can stay in Vienna. 200M from U1 Metro station and 2 stations by Metro to Westfield big shopping center. Very decent breakfast.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Arcotel

The hotel was 20 mins from the airport by taxi and beside the U-bahn so accessibility was excellent. The staff were friendly and polite. The room was clean and comfortable, but a little bit dated. I would stay here again.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for anyone wanting to visit the VIC. A variety of transit options are accessible in the area as well and its in a good enough location that Westfield Donau Zentrum can be considered walkable by most people. In terms of food, the hotel restaurant is a bit pricey compared to options outside but the attentive nature, cheer and charm of the hotel staff easily make up for this. I would definitely visit again.
Stayed 6 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, Convenient, Exceptional Service

Value for money. Customer service was exceptional. Many thanks for the exceptional welcome and attentiveness . Kudos to Claudia, Vivian, Rodolfo and Alexis- all gems of the Hotel.
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness
Good hotel near the UN and a metro station. The breakfast was fine. The restaurant has limited options for dinner. The rooms are relatively large and comfortable. Staff is not particularly welcoming but is overall professional.
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
A good place to stay especially if you are working at VIC. Underground station is within 5 minutes walk. Good breakfast. The only negative is that room furniture is not comfortable: bedside table is hard to reach, some hideous corner armchair, no proper desk. Otherwise good.
Stayed 4 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The best thing about this property is its location, if you are going for businness at the VIC. This hotel is literally accross the street from the VIC and U station. The food was also very good. The cons were the dated carpeting and attendant stuffy smell. For the same price, I prefer staying at NH Danube City, which is a 3-minute walk from the VIC.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, perfect location and kind staff

I loved my stay in this hotel alot, I went for business and the location is perfect and very close to the subways. Beside the staff are friendly and kind especially Georgina!!! I met her once but she was very welcoming and full of positive energy even though I wasnt in the mood to talk and laugh but because of her I forgot my tiredness and started to smile. The hotel should always hold this kind of staff!
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellently located for the Vienna International Centre (UN, etc.). The airlines bus from the airport stops right outside. Staff very friendly and helpful. Good breakfast in the restaurant. Evening meals in restaurant or bar are good too. Weiner schnitzel particularly good value. Only negative comment would be that one has to let water in bath/shower run for ages before it becomes hot. Relatively spacious rooms.
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This review is for ARCOTEL Donauzentrum. Had a booking with Kaiserwasser but they could not accommodate due to a technical error. They were nice enough to transfer the registration to thei other hotel. Rooms clean. Good bed and shower. Good breakfast. Very close to Metro station. Attached to large shopping center with many food outlets. Airport bus stops right infront of hotel. Only caution. No regularly manned chech in desk, and elevators don't need a pass key, so anyone off the street can go to the room floors unchecked. Would stay there again.
Stayed 5 nights in Feb 2025
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rooms were clean and comfortable. Check in process was the slowest I have ever experienced. Waited 30mins for 4 people ahead on me while checking in and we arrived at 3pm. And that was just to look up details not explain anything about the local area or anything. Weirc knock on the door from two guys after check in to see if we wanted anything from the minibar when we were relaxing after our trip so it was annoying and breach of privacy: if we wanted we would have told you. Door into the room had a stuck mechanism and had to be unlocked by staff at 2am.
Stayed 1 night in Nov 2024