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Hotel Mercure Wien Zentrum

4.0 star property
Eco-certified hotel with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Mercure Wien Zentrum

Exterior
Exterior
Bar (on property)
Business center
Privilege, Double Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk
Modern luxury awaits at Hotel Mercure Wien Zentrum, steps from Vienna State Opera. Guests relax by the lobby fireplace or dine at GO!Wien restaurant, serving three meals daily. The hotel offers bike and car rentals, making it easy to explore Vienna's magnificent sights.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is ₩216,373
₩244,017 total
includes taxes & fees
Oct 12 - Oct 13

Room options

Check availability for these dates

Tonight

Sep 20 - Sep 21
Check availability for tonight Sep 20 - Sep 21

Tomorrow

Sep 21 - Sep 22
Check availability for tomorrow Sep 21 - Sep 22

View all photos for Privilege, Double Room, 1 Queen Bed

Privilege, Double Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk

Privilege, Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
Designer toiletries
Rainfall showerhead
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Located in Innere Stadt, a neighborhood in Vienna, Hotel Mercure Wien Zentrum is near a metro station. Vienna State Opera and Hofburg Imperial Palace are notable landmarks, and travelers looking to shop may want to visit Vienna Christmas Market and Naschmarkt. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like Segway tours.
Visit our Vienna travel guideOpens in a new window
Map
Fleischmarkt 1a, Vienna, Vienna, 1010

What's nearby

  • St. Stephen's Cathedral - 5 min walk - 0.4 km
  • Stephansplatz - 5 min walk - 0.4 km
  • Hofburg Imperial Palace - 10 min walk - 0.8 km
  • Vienna State Opera - 14 min walk - 1.2 km
  • Vienna Christmas Market - 16 min walk - 1.4 km

Getting around

  • Schwedenplatz U-Bahn - 4 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 21 min drive

Restaurants

  • Hard Rock Cafe Vienna
  • ‪Café Daniel Moser - ‬1 min walk
  • Starbucks
  • ‪Rot12 - ‬1 min walk
  • Hungry Guy

About this property

Hotel Mercure Wien Zentrum

Upscale eco-certified hotel near St. Stephen's Cathedral
Vienna State Opera and Vienna Christmas Market are located near Hotel Mercure Wien Zentrum, which provides a terrace, dry cleaning/laundry services, and a fireplace in the lobby. The on-site restaurant, GO!Wien, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • A front-desk safe, luggage storage, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 105 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (EUR 32 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GO!Wien

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Airport shuttle fee: EUR 42 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 32 per day (3281 ft away)
  • Late check-out fee: EUR 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Wien
Hotel Mercure Wien Zentrum
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Zentrum Wien
Mercure Wien Zentrum
Mercure Wien Zentrum Vienna
Wien Hotel Mercure
Wien Hotel Mercure Zentrum
Wien Zentrum
Zentrum Wien
Mercure Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Wien Zentrum Hotel Vienna
Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel Vienna

Frequently asked questions

Is Hotel Mercure Wien Zentrum pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Mercure Wien Zentrum?

As of Sep 20, 2025, prices found for a 1-night stay for 2 adults at Hotel Mercure Wien Zentrum on Oct 12, 2025 start from ₩216,373, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Mercure Wien Zentrum?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Mercure Wien Zentrum?

Check-out is at noon. Late check-out is available for EUR 69 (subject to availability).

Does Hotel Mercure Wien Zentrum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 42 per vehicle applies.

Where is Hotel Mercure Wien Zentrum located?

Located in Innere Stadt, this eco-certified hotel is within a 5-minute walk of Fleischmarkt, St. Stephen's Cathedral, and Stephansplatz. Hofburg Imperial Palace and Spanish Riding School are also within 10 minutes. Schwedenplatz U-Bahn and Marienbrücke Tram Stop are within a 5-minute walk.

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Hotel Mercure Wien Zentrum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 404 out of 1006 reviews
Rating 8 - Good. 477 out of 1006 reviews
Rating 6 - Okay. 97 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 6 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Behnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant place near to all sights to see.
Stayed 6 nights in Feb 2025

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to Stephansplatz and also the metro station. Comfortable, but rooms / beds not huge, even the Privilege double room. Breakfast had a fairly good range of choices. Staff largely helpful.
Stayed 6 nights in May 2025

10/10 Excellent

Terry

7 night stay visiting family in Vienna. Hotel was clean, all staff were courteous, attentive, and most helpful. Would highly recommend the Mercure. Only minor point-the bathroom was a bit small.
Stayed 7 nights in May 2025

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location, free minibar containing soft drinks and water.
Stayed 3 nights in Jan 2025

10/10 Excellent

Helen Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff in city centre hotel which is in walking distance for many sights and eateries. It is close to tram and underground stations as well as agood range of shops. A nice place for a city break.
Stayed 7 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the centre of Vienna. 5 minute walk from St Stephen’s Cathedral and surrounded by so many different options for dining, drinking and shopping. Public transport was easily accessible as well. Hotel was immaculately clean and the staff were really friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel. Good location and excellent staff.
Stayed 3 nights in May 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Well furnished room in modern style. Easy check-in with friendly and helpful staff. Great location very close to lots of dining options and short walk to all the main tourist sites. The only quibble is the price of breakfasts - 26 euros per person seems very steep. We made alternative arrangements.
Stayed 3 nights in Apr 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel in the city centre. Would recommend this hotel. Breakfast was ok, but a bit pricey and they had run out of breakfast tea on second morning which was a bit annoying, but plently of other teas and coffees available. The only cups available for tea and coffee were small expresso type cups. This would not put me off the hotel though, just wouldn't have breakfast there next time.
Stayed 3 nights in May 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercury Zentrum is well positioned to launch a myriad of tourist activities, including Christmas markets, museums, music concerts, and culinary adventures.
Stayed 4 nights in Dec 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, very smooth check in, didn’t eat there but looked nice. Very quiet perfect little stay
Stayed 2 nights in Mar 2024

4/10 Poor

Taylor

Disliked: Staff & service, property conditions & facilities
Good location, everything else is super small
Stayed 2 nights in Dec 2024

10/10 Excellent

Marissa

Liked: Staff & service, property conditions & facilities
The staff in the hotel and the restaurant were very helpful and friendly. The breakfast was great! And the food in the restaurant was excellent.
Stayed 6 nights in Mar 2024

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in Sep 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good location. Clean, efficient and friendly hotel. Room was a decent size with good facilities.
Stayed 2 nights in Mar 2024

8/10 Good

Einav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is nice, really close to the center and quiet at night. The only thing that was really disturbing is that we were back at the hotel to rest at 2pm, and suddenly someone was drilling above our heads for more than half an hour. When I talked with the receptionist, she apologized for the inconvenience and said it is maintenance but there was nothing she could do until it is done, so napping was not an option…
Stayed 2 nights in Jun 2025

10/10 Excellent

sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great city break hotel

Great central location, yet on a quiet, safe backstreet. Modern hotel with comfy beds. Ideal for a City break.
Stayed 3 nights in Mar 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - could walk to everywhere
Stayed 1 night in Sep 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent quality Good sized room (Premier room) Close to city centre
Stayed 4 nights in Oct 2023

8/10 Good

sophie

Liked: Cleanliness, staff & service

Easter in Vienna

Fairly central location, located on a quiet street just off the main drag. Fairly old lifts, but otherwise nicely presented and comfortable enough.
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise

Had an amazing stay and we’re surprised to receive a free city guided walking tour voucher from The hotel. The guide was excellent . Did really enjoy every minute of it.
Stayed 2 nights in Jan 2024

8/10 Good

Felicia I

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Dec 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is tucked away in a bit of a side street so it was very quiet during the night. Felt very safe. Staff were particularly helpful. Ive stayed here before and will stay here again when im next in vienna.
Stayed 3 nights in Mar 2023