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Mercure Wien City

4.0 star property
Riverwalk hotel in Vienna with a 24-hour front desk

Choose dates to view prices

Photo gallery for Mercure Wien City

Exterior
Standard Room, 1 Double Bed, Accessible | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Exterior
Exterior
Exterior
In Vienna, Mercure Wien City offers an upscale retreat with car rentals on site and a snack bar for your convenience. Enjoy in-room WiFi, concierge services, tour assistance and the helpful multilingual staff has left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Room service
  • Parking available
  • Housekeeping
  • Pet friendly
The current price is ₩184,015
₩207,525 total
includes taxes & fees
Aug 31 - Sep 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Free minibar items
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (King Size or 2 Single Size Beds)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room (King Size or 2 Single Size Beds)

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
Separate bedroom
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Accessible

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
Hollandstrasse 3, Vienna, Vienna, 1020

What's nearby

  • Schwedenplatz - 5 min walk - 0.4 km
  • Stephansplatz - 11 min walk - 1.0 km
  • Hofburg Imperial Palace - 14 min walk - 1.2 km
  • Prater - 4 min drive - 2.1 km
  • Vienna State Opera - 4 min drive - 2.8 km

Getting around

  • Salztorbrücke Tram Stop - 3 min walk
  • Vienna Mitte Station - 19 min walk
  • Vienna International Airport (VIE) - 20 min drive

Restaurants

  • ‪Adria - ‬2 min walk
  • ‪tewa Karmelitermarkt - ‬3 min walk
  • ‪Tre Viet - ‬3 min walk
  • ‪ZWE - ‬3 min walk
  • ‪Zeytin - ‬3 min walk

About this property

Mercure Wien City

Upscale eco-certified hotel near Schwedenplatz
Located close to Karmeliter Market and Vienna Crime Museum, Mercure Wien City provides car rentals on site and a snack bar/deli. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a front-desk safe
  • Smoke-free premises, tour/ticket assistance, and concierge services
  • A 24-hour front desk, an elevator, and multilingual staff
Room features
All 123 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • HDTVs with digital channels
  • Heating, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 25 for adults and EUR 25 for children
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 59

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 59 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mercure City
Mercure City Wien
Mercure Wien
Mercure Wien City
Mercure Wien City Hotel
Mercure Wien City Hotel Vienna
Mercure Wien City Vienna
Wien Mercure
Wien Mercure City
Mercure Hotel Vienna
Mercure Hotel Wien City
Mercure Wien City Hotel
Mercure Wien City Vienna
Mercure Wien City Hotel Vienna

Frequently asked questions

Is Mercure Wien City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Mercure Wien City?

As of Aug 28, 2025, prices found for a 1-night stay for 2 adults at Mercure Wien City on Aug 31, 2025 start from ₩184,015, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Wien City?

Self parking is available for EUR 25 per day. Limited spots are available.

What time is check-in at Mercure Wien City?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Early check-in is available for a fee of EUR 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Wien City?

Check-out is at noon. Late check-out is available for EUR 59 (subject to availability).

Where is Mercure Wien City located?

Located in Leopoldstadt, this eco-certified hotel is within a 5-minute walk of Karmeliter Market and Vienna Crime Museum. Schwedenplatz and St. Ruprecht's Church are also within 10 minutes. Salztorbrücke Tram Stop and Marienbrücke Tram Stop are within a 5-minute walk.

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Mercure Wien City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 72 out of 142 reviews
Rating 8 - Good. 54 out of 142 reviews
Rating 6 - Okay. 12 out of 142 reviews
Rating 4 - Poor. 1 out of 142 reviews
Rating 2 - Terrible. 3 out of 142 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Noureddine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, reasonable price and very friendly staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location
Stayed 3 nights in Jul 2025

10/10 Excellent

alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel… really near metro/ tram… really nice places to eat near by
Stayed 1 night in Jun 2025

8/10 Good

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for your money, soundproof rooms, great location
Stayed 3 nights in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Close to the best of Vienna. Highly recommended
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

I would.stay again

Friendly staff, great location just across the canal, good value
Stayed 3 nights in Apr 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not very well located
Stayed 1 night in Aug 2025

10/10 Excellent

Nathalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience!

What an excellent hotel and service! Great room and very spacious and clean bathroom!! Well located and staff extremely friendly! Recommend and I’d love to return to this hotel again!
Stayed 2 nights in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place and location

Great place, just across the river from the city, 10 mins walk into the centre.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a great location.

Had a wonderful stay at the hotel. Everything was very nicely appointed. Room was nice, clean and very comfortable.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rainer

Super
Stayed 3 nights in Jun 2025

10/10 Excellent

jose luis ramirez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , great service and staff
Stayed 2 nights in Nov 2024

10/10 Excellent

María de los Ángeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great!
Stayed 4 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good for visiting the city center, where many attractions located.
Stayed 3 nights in Oct 2024

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are great and so close to city centre
Stayed 1 night in Sep 2024

8/10 Good

Callum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel, with lots of dining options near by, although tourist places are a bit further afield.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, nice and modern and in a quieter area in Vienna. Very walkable to all the main tourists attractions. There’s a great little coffee shop right on the corner which has great breakfast options, very clean and the gentleman in the coffee shop is super nice and friendly.
Stayed 3 nights in Feb 2025

8/10 Good

Joao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything as expected
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly friendly and helpful staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent location
Stayed 4 nights in Jun 2024

8/10 Good

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great for a short break. Convenient located near the center and a short walk to a train station. Bedroom was spacious but a bit noise both from outside and within. Otherwise all nice and comfortable
Stayed 3 nights in Feb 2025

8/10 Good

LUZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were 4 days at this hotel, Excellent service, basic amenities, but overall, we were very satisfied. Breakfast buffet, was pretty good, we liked the option to make our own fresh fruit/ veggies juice.
Stayed 4 nights in Sep 2024

8/10 Good

Alex

Good location, nearby the inner city.
Stayed 4 nights in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The location compared to the other two Mercure hotels is ideal as they are in a local which suffer more frim noisey night life
Stayed 3 nights in Oct 2024