Verified review
4/10 Poor
Raquel
Oct 16, 2026
The property was in the process of change of administration. The installation was ok, not the best location but a close walking distance to the Schrobrunn Palace. All else was a 20 minute drive away. Staff was rude except for one receptionist which who was not native of Austria. Everyone else, even in restaurant lacked manners and do not know a dime about cordial service. Such a disappointment for being in hospitality service. After the change of administration on our third night there things started to get better. Staff was better trained and amenities were being stocked. Breakfast is a repeat every single morning. Don’t plan on having diversity to pick and choose from.
Stayed 4 nights in Oct 2026









































