여행: 항공+숙소

We give this a 10/10 for a 4-star stay. For it being a facility that is not strictly a hotel, we were amazed by the experience. We must open with that the staff did a phenomenal job with communicating early and even assisting with surprising my girlfriend with flowers, a snoopy gift item, and wine. They also facilitated excursion reservations and helped us select them. They were extremely detailed and answered literally all of my questions. The building itself was very well maintained and the staff was always greeting us with a smile and always happy to help. Booking through Expedia gives you daily room service which was a great plus. The minor details that impacted score were that when we arrived, although we notified when we would be arriving, we waited about 20min for someone to greet us and walk us to our room. Once checked in and settling in for the night, we found some trash under our nightstand while plugging in our charger. The door handle to the bathroom wasn’t fully secured and slid off when going to close the door. And finally, one of the reclining chairs was not operational. Our experience at the rooftop pool was both extraordinary but also felt restricted. They have a strict policy that is predatory in nature. I want to be very clear about my choice of words- you are not allowed to bring ANY outside food or beverages… not even the welcome water bottles or previously purchased bottles from the same bar. All of our drinks tasted good but poured with a light hand.

El buffet era excelente, con variedad entre los diferentes horarios y con menús diferentes cada día. Las habitaciones son muy amplias y las camas cómodas. Pero las instalaciones estaban descuidadas: los camastros de la playa manchados y con la lona rasgada o muy suelta, las regaderas de playa con los mosaicos desprendidos y sarro.

We had an amazing time at Grand Palladium Punta de Mita for our very first family vacation. The resort was absolutely beautiful, incredibly clean, and very well maintained. The grounds were gorgeous, and we loved seeing the wildlife throughout the property, including iguanas, coatis, and even armadillos. The resort was also very kid-friendly, which made the experience even better for us. Our 2-year-old had such a great time, and seeing how much fun our little one had made the trip even more special. We especially want to thank Josue and Priscilla for their incredible hospitality. They were welcoming, attentive, and extremely helpful throughout our stay. Anytime we needed anything, they were there to assist and made sure our family was well taken care of. They truly went above and beyond and made us feel like we didn’t have to worry about a thing. For our first family vacation, we couldn’t have asked for a better experience. We made so many wonderful memories and would absolutely return to Grand Palladium Punta de Mita!