Viti Levu, Fiji hotel rooms at the Shangri-La Hotels and Resorts

"Breakfast options was good. The room had ants and the staff tried spraying it but didn't help. They never offered to exchange my room. The staff are really amazing. "

"Excellent staff and love the pool access rooms, so handy with little ones. "

"Great place to stay in FIJI, WAS SURPRISED THEY DIDN'T HAVE A CHEAP SHUTTLE SERVICE TO NADI. THAT WOULD HAVE GIVEN THEM 5 STARS BUT MARRIOTT MOMI BAY IS BEAUTIFUL. BIT PRICEY BUT EXCELLENT "

"The Hilton is very run down. Construction happening throughout the complex and outside. Our garden view was of the busy main walk way and construction site. The entry is very small. Some Staff are not the friendliest compared other 5 star resorts on the island. 2 of the pools looked like swamps with lots of leaves in the afternoon. The adult breakfast was average. Compared with other resorts on the island this was the most underwhelming and at the same price point. We had issues with room service with delays/ payment issues and it tasted awful. The room its self was unclean with mould in the shower and no extra toiletries compared with other 5 star resorts. "

"The property is badly rundown. The every other outlets in the room is not working, we put something in the refrigerator to find out next morning the cheese melted. The room barely cleaned - dust on the bed overheads, dirty doors. White towels and robs not white anymore. Breakfast buffet food is absolutely average , to say the least. Tables and utensils not washed/cleaned properly. Honestly speaking I have no idea, why the price is do high. On a top of it: traffic is terrible. It took 90 min for us to get to the hotel from the airport, and another 30 min to check in and get to the room… I would never recommend this hotel to anyone."

"I was really impressed with the service, food and well maintained facilities. So easy to get to and a quick taxi ride into Port Denarua."

"Ac keep the room cool but you have options to choose ceiling fan as well. The staff are very friendly, and they served you and other customers with cold tropical juice on a sunny day while qued up to be serve at the reception desk. Highly recommend ! And will definately come back in the near future."

"Great "

"Spent 7 nights at the Sheraton, room was nice, clean, comfortable with good aircon and a ceiling fan. Island 619 breakfast and dinner buffets were good, but birds at breakfast time are a huge issue. We observed birds standing in the food and eating directly from the buffet daily and the staff did not seem to care or do much about it. Dont walk away from your plate, the birds will beat you back to the table! Spent most of our time at the Wet Edge bar and pool which was nicer and quieter than the main pool area of the resort. Room service and bars are well priced considering you are inside a resort. The Tatuvu restruant offers fantastic food , service and sunset views with nightly entertainment. The grounds of the resort are very well maintained and most resort staff are friendly and helpful. It is worth mentioning that on check in the resort requires a $1000FJD hold as a security deposit and that the resort is completley cashless. None of the resturants, bars or cafes will take cash, you need to pay via card or charge to your room. The only places that accept cash are the retail / convenince stores inside the grounds although the prices here are extremley inflated. If youre looking for better value for money go to the supermarket at Port Denaru where food, alcohol and medication are all significantly cheaper. We will absolutley return but would like to see the bird / food safety issues adressed."