Find hotels near Vitola Fine Cigars, Birmingham from ₩182,097

"The most incredible front desk staff I've ever dealt with. They redefine customer service. Special shout out to Briana who was so helpful and amazing during my stay."

"The room looked nothing like the picture. It was small. & one of the beds was pushed up against the a/c fan unit."

"The breakfast was rough. The coffee ran out before I even got there. They were short staffed in the kitchen. The food looked unappetizing. I left before the coffee was replenished. The room was fine, the hotel was loud. There was a dog barking most of the time and the other guests were yelling. The elevators took forever and they seemed ready to breakdown at any time."

"Conveniently located near the medical district."

"This is a nice hotel in an excellent location. Everything was good except the check-in. I was treated like an interruption, not a customer. Maybe it was a bad day. When I asked about the parking, I was told that it is handled by a third party - end of discussion. (Parking is a source of confusion and could be handled better.) Other members of the staff were very nice and helpful. The room was clean and had been recently updated."

"Multiple Stays, Recurring Safety and Maintenance Failures I travel for work and gave this property multiple chances. I am done. July stay: the air conditioning was completely out and no one contacted me before check in. I could have made other arrangements. Separate stay: a system failure allowed another guest to access my room with their key card while I was inside. That was terrifying and completely unacceptable. A hotel's most basic job is keeping your room secure. Most recent stay: my 5th floor room had an active roof leak. Rain was visibly bubbling behind the paint and soaking into the carpet all night. The dripping eventually woke us. That room should have never been assigned to a guest. Three separate stays. Three serious failures involving comfort, security, and basic safety. This is a pattern, not bad luck. I genuinely feel for the front desk staff who are left to face guests with problems that are clearly coming from above them. They deserve better too. Business travelers especially, look elsewhere in Birmingham."

"Easy parking and free, stunning house, easy to find and in a safe location with some great local bars. Best bed ever!!!"

"Would have like to have a bathtub instead of sheer stall. Very nice facility restaurant breakfast was very good"

"Cute place near campus. Very clean, comfortable house with access to fridge, coffee, bagels and fruit. Quiet porch perfect for sitting out. Each room unique. -- our room had deep tub which was concerning when taking shower but safety strips made it non slip. Easy walk to restaurants but hilly streets."