워터 뉴턴의 휴가용 주택 임대

“Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...

“This was a lovely quiet location which was very relaxing. The property we stayed in was lovely,my only disappointment was the bed was uncomfortable and both pillows were really flat. This however would not put us off staying again,we would just bring along our own pillows,and although the bed wasn’t very comfy,we could cope with this just for one night. Other than this ,we enjoyed our stay,and would definately return .”

“Staff very helpful”

“Staff are lovely Rooms are all recently refurbished to an extremely high standard. I have stayed a few times recently and always immaculate on arrival ”

“1) Checkin details were not provided - I had to contact Hotels.com and wait ±1hr outside in the windy street to get these. Checkin was 4pm but I couldnt get in until 90 mins later. 2) Once inside the building; Entrance hall filthy with full black bags in corner, wall staining, filthy carpets, laundry cages strewn. No-one around at all, felt very unsafe. 3) Once inside the flat, it felt like someone had just left in a rush, but I couldnt be sure until I had gone through the apartment. Spooky....