West Bloomfield Vacation Rentals

"The facility is beautiful, however, the service is very poor. We were quite disappointed. It took so long to get our food at the hotel restaurant. Also, there wasn't a microwave in our room so we called the front desk and requested a microwave and utensils and plates. A staff brought the microwave but not utensils and plates. We asked about the utensils and plates and the staff said he didn't know. He said he will get it. After twenty minutes, we called the front desk and she said they will bring it up. No one brought it up. So disappointed and such poor service. "

"Clean room nice staff"

"Staff is always great. The breakfast is excellent. Dinner in the Steakhouse I highly recommend. First class place and people. "

"We moved rooms 3 times due to issues, no refund was offered. Absolutely a mess of a trip. AC didn’t work, rooms were disgusting, and they left our door unlocked and propped open as the lock didn’t work. DO NOT STAY HERE"

"Great price point for such a nice clean place, it didn’t hav an unpleasant smell, the decor is up to date, the water is hot. I’ll continue to stay at this location as long as the price point is affordable adit was this weekend!!!"

"Overall, the hotel was decent for the price. It’s a little run down in some areas, but the room was clean and the breakfast was actually pretty good with enough options to get the day started. One big thing to note, avoid getting a room near the vacation club area if you want to sleep. It was very loud and hard to relax. That said, the girl at the front desk handled the situation well and really tried to make it right, which I appreciated. Not a perfect stay, but the staff definitely helped leave a better impression."

"I chose this hotel because it was close to the venue where I was attending a concert. It was nice to be able to walk to the venue and not worry about parking. The neighborhood seemed pretty safe. My sister and I felt fine walking at night. The room was very clean. It did seem to be missing some amenities that I have come accustom to while traveling. There was only one bar of hand soap in the bathroom and no complimentary makeup wipes. The TV was a basic flat screen instead of a smart TV. There was no pool but the fitness room looked nice (we did not use it). Some of the staff were friendly but other were a bit cold or seemed overwhelmed. It was good for proximity to where we needed to go but seemed as if it could be better for $200/night."

"Great old building in design and common area furnishings are appropriate with plenty of character. As for the room: Sure, the building is old and one doesn't expect a big room, but ours was too small; there was about one foot of space on two sides of the bed. Space to leave one suitcase open, but not two. Bathroom was small, as was the sink. The major problem in the room, though, was the owner's insistence on a period bed that required one to pole vault into it. There was a two-step stair left next to it, which might work fine until you feel for it in the middle of the night and twist an ankle. We stuck it under the bed. It was very challenging getting into the bed--like mounting a horse without stirrups. And the mattress was soft, softer than in most decent hotels. Our room was supposed to include breakfast, and I assume we paid for it in the fee, but renovations nixed it. I asked for a credit, but the receptionist sloughed me off. I also asked her for information about two local attractions, but she couldn't help me. Finally, no one told us that we wouldn't get new towels each day, so we tossed some of ours on the floor per typical hotel protocol. Only later did we learn of their policy--new towels every two days. No problem--if they had just told us up front."

"Parking easy."