West Covina Vacations from ₩396,147

The Glendale Hotel is one of those older, well-established two-story properties that's really more of a motel than hotel. It worked perfectly well for me as a solo business traveler, but it was standard fare — nothing particularly unique. Although I didn't require or request it, they put me in a fairly large, plain-jane room with handicap access. Little to no art adorning the walls. Good features for business use. A dining table, a desk and plenty of outlets for electronics. Staff was very friendly. $15 charge for overnight parking.

Outstanding property for dog-travellers. Would do the Bungalows again, how many hotels have this much outdoor walking area?

Our experience at the hotel was great! Mini romantic getaway. The staff was awesome! Kind and genuine. Everything was almost perfect, except for: 1. Not receiving the room I had reserved. After the valet guy helped us move in our belongings, he noticed there was no iPad for controlling of the lights (not a big issue). But after following up for us, they then offered us another room that had an iPad and happened to be exactly the room we had been anticipating. I was about to talk to the front desk when this opportunity came up, so, it worked out on it's own. 2. One of the chairs by the "mini library" was dirty; crumbs in the crevices. And the rug was pretty stained by the main table in the living room. 3. We found two spiders in our stay. One which bit my partner. I mean, insects are insects, but it was a surprise to find two. One we could ignore, but two, we were like, "alrighttt what's going on here" 4. We asked for ice at night around 1030-11pm. I first asked if there was an ice machine. They said no, but that they could send some ice up from the restaurant. Time passed and no ice ever showed up. We can surpass that but there was no other way to cool down some water or drinks considering their mini fridges are only for their resaled beverages. Overall, it was a nice getaway.

Disorganized and indifferent front desk staff. Makes many mistakes during check-in/out. Fairmont Gold lounge is not well organized and lack basic utensils and supplies. Staff is clueless and confused with different guests requests. Looks like a problem with finding and retaining attentive and engaged staff.

feels like a home not a hotel