West Kingsdown, Sevenoaks hotel rooms at the Greene King

"Rooms were pretty good, very slight bit of wear and tear around the edges, but clean and beds were comfy. Staff were all really helpful and welcoming, they have been trained to a high standard. The sauna and gym were a nice bonus, again, was pretty clean. Didn’t eat here so can’t provide feedback on that. Location is fairly decent, it’s a 5-10 min walk from Waterloo. Would stay again"

"Well - here's the good, the bad and the ugly. We first arrived jet lagged as all get out and were greeted nicely by the front staff. Check in was easy. We paid extra for a tower view hotel and upon entering our room, the view was magnificent. That was quickly shrouded but the stifling heat in the room! It was stagnant and so very warm. I searched around the room for a thermostat and located it but it wouldn't turn on. I called down to the front desk and was informed that they do NOT have air con - why have a thermostat? At this point we started to look around and saw various signs that the hotel needs some upgrades. On the bathroom, what was a towel heater rack no longer worked. The front of the bathtub had a painted wood panel over it and was chipping away leaving large areas of open wood with splinters. The tile was pitted and needed extra love. Lastly, the big one: we had do not disturb lit the entire time we were there as we prefer no service an no one in rooms while we are out sightseeing. On day two, we arrived back to our room and noticed the bed had been made and freshened up. However, the bathroom look like it had been left in a hurry. The trashing was in the middle of the of the room. The floor mat and used towels that were hanging in the bathroom were removed but no new ones were left. I complained to the front desk @ which promised to respond and I haven't heard back regarding why they entered without notice."

"Staff and property excellent but totally disappointed with the breakfast and coffee /light snack shop available. Breakfast on offer was hot food or continental. The hot food available was stone cold, cold plates with cold food. If you decided to have toast, good luck there as the bread had to go through a conveyor toaster 3 times before it registered any colour as ‘toasted’. Then once through one had to search the restaurant for the butter. Milk not by the hot drinks machine tracking again to search its location. Very disappointing!"

"The hotel is nice, but the bed was one of the worst I have experienced and I travel a lot. The lobby and restaurant are really nice."

"Excellent location, walking distance from main sightseeing and excellent place to stay with family. Definitely going back! "

"Lovely hotel, great location. Only negative, no tea making facilities in the room."

"quiet, spotless, great staff, great neighbourhood. "

"Hotel was well located and served our needs. Clean, modern, good size room and the bar was very good with very attentive staff."

"We had an amazing time in the hotel with graet staffs and wonderful amenities."