Find Hotel with a Concierge in West Syracuse, NY

Most of the staff was very friendly and treated us like we were very special to them. One middle-aged woman working the breakfast area was a bit terse. She was not friendly at all.

The hotel staff at this hotel is outstanding! We've stayed at other Staybridge Suites and the staff has always been great. It was a pleasure to witness first-hand the polite young man that was working the breakfast buffet. He was extremely attentive to the food supply, cleanliness of the eating area, and answered any questions that were asked by myself, and others throughout the morning. He had a positive attitude and you could tell that he truly enjoyed his job. There was a nice variety of food...

Staff were incredibly friendly and helpful!

Excellent service!!!?

The room was clean and smelled fresh, the staff was amazing from check in to check out.

Nice hotel

Love this hotel. Perfect stopover to Niagara Falls. Yummy breakfast.

Amazing B&B! Right across form the lake. The most amazing host (Clark) ever!! So responsive. Very knowledgeable about the area. Offered recommendations and concierge service. Emailed me recs before arrival. Tailored breakfast to all your dietary needs/concerns. Always available by text for any issues. Felt like I was at home and like I'd known him for years! He clearly loves what he does! Room was super clean. Had a Keurig, wine glasses, cork screw, water in the fridge, air...

This is a beautiful property, it is like staying in a historical mansion. We stayed in a king suite and the room was huge and very nice. Continental breakfast was simple and sufficient, great experience overall. We had an emergency situation at home (12 hrs away) and the manager was extremely helpful in working with us so that we could leave a day early. Would definitely recommend this hotel…close to Skeaneatles and the lake.

Very clean. Great front desk service. You can tell it's the type of roadside motel that prides itself on cleanliness and comfort. When in season: There's outside chairs everywhere, front and back. And if it's nice out, definitely look behind the motel. Nice, wide open space w/chairs and room to run/roam. I was in room 1 and noticed there was also adjoining rooms available which is a nice plus if needed. There's been some comments on traffic/noise...it's not hugging the road by any means. But...