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"Very close to station. Room was clean but curtains were dusty. On my second day I asked for my room to be cleaned but it never was. "

"Room was clean but not spotless. Felt like it needed updating. Very small space considering we booked the Superior Queen. The bathroom was also tiny, I’m only 5’4” but struggled in the shower to move. The bed was the softest mattress I’d ever slept on, caused me backache. Shops nearby are good, boots pharmacy and a Tesco express, alongside the theatre if you’ve booked a show. Parking nearby in Covent Garden so not far to walk to the hotel while carrying luggage. We requested extra towels and milk which were provided within minutes. All of the staff very polite and helpful with any questions. "

"Great location, fantastic room. Loved the bar area!"

"Best hotel I’ve stayed in whilst visiting London. Great room, fantastic breakfast and the most friendly team you could ever meet. "

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"There's a convenience store right down the street for any late-night meals needed, and the views of the Tower of London and the Tower Bridge are breathtaking! Will be staying here again."

"A good place to stay if you’re going to a show at Royal Albert Hall ( which we did ) - very convenient short walk. The hotel is next door to Kensington Palace & Gardens as well. We stayed in one of the smaller rooms which was very clean & comfortable on the first floor. We also parked in the underground car park at the hotel. This car park is not designed for large cars ( we were ok as our car is smaller Honda Jazz) but I wouldn’t recommend bringing a bigger car. "

"Ideally located, close to Vauxhall Tube station and within walking distance to Westminster. Rooms were clean and modern, staff was pleasant."