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" Very friendly staff. "

"Staff was great! Messaged after we got to our room to see how it was. Fixed things immediately that we requested. Amazing staff! Loved the vibe of the place. "

"I travel to Omaha at least every other month. This was the first time I’ve stayed in Council Bluffs. I appreciate the value and friendliness of the staff. I will stay here again!"

"Really needed a moment away from life and this did it to perfection. Was relaxing with amazing food and staff that acted like they actually wanted to be there. It was the perfect Staycation and I couldn't thank everyone enough. "

" Family-friendly"

"The hotel was a great surprise as we had never heard of the New Victorian Inn & Suites before. The room was clean and smelled fresh. The refrigerator was larger than the usual cubes and had a freezer that worked well. Beds were comfortable. Towels were plentiful and fluffy. Easy access to several fast food places. Friendly staff. Price was lower than most motels in the area. "

"Perfect. And thanks for using sustainable packaging for your breakfast. "

"It was in a very convenient area, food, night life and entertainment. A perfect spot for a hotel. "

"Discovered 2 adult cockroaches and 1 juvenile cockroach in the morning of 9/13/25. Desk clerk advised she would make a note of it."