Find Hotel with a Concierge in Western Maryland

"The check-in service was excellent! unfortunately, there was a problem. The hotel had a main water pipe burst at 3:45am. that resulted in the entire hotel being evacuated. I do want to say the check-in clerk was exceptional in handling this situation. He assured us the hotel would give us a refund if we called Expedia. I was given the info. that Expedia needed to process the refund and it appears that this will be taken care of. Thank-you so much and thank-you (check-in clerk) Art."

"I expected a rough but genuine attempt at a Bavarian style getaway for our wedding anniversary, but was impressed to find it very much exceeded expectations. Our waiter for dinner(Robert) was amazing and made sure everything was absolutely perfect. We will definitely be returning! "

"We didn't realize they were renovating when we booked this hotel. Half of our floor was tore up, halls and rooms. The other half had already been done. Our room was nice, only one corner of the shower the tiles did not line up. There was no tub. Hope they aren't doing away with that. Otherwise stay was good"

"I have stayed at this hotel in the past while my oldest daughter played travel softball...so its been many years since we have been there...they have remodeled and the rooms were clean, the staff was super friendly and they have a great breakfast. I highly recommend."