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"Parking is sketchy at best. The parking light lot(s) are not lit up in the least bit. For it being in a relatively sketchy area, its not the best hotel for a single person. This hotel is ond of those hotels that you use the buddy system. "

"Everything was great and staff was on top of our every need. "

"Loud neighbors all night which was frustrating. Great breakfast. Lots of helpers keeping food areas and tables cleaned. Cold pool which was a bummer for the kids. Clean room was wonderful! The bathroom size and bedroom size was big. "

"Room semi-clean, room cold Bedding had holes in sheets, stains on top cover Staff very courteous Parking very convenient "

"Nice place to stay"

"Great hotel, very plush, very friendly. Great location for concerts with it being connected to Van Andel."

"Staff was top notch and very accommodating. I truly wish I had the woman’s name that checked us in, she deserves a special shout out for her professionalism & friendliness- our fireplace wasn’t working, she came in prepared & immediately suggested a change of rooms to prevent a repeat. She said she had been there for 7 years but her down to earth enjoyment of her job, and intricate attention to detail (wishing my husband a happy birthday, and other small talk) was wonderful. Property was very clean, would stay again! "

"Breakfast was delicious. We started in a room near an unusually boisterous family and were moved without a hitch. Very kind front desk staff."

"Breakfast is good, a lot of choices, rooms are clean and beds are comfortable"